Conducted regular follow-up reviews to verify successful implementation of recommended control improvements.
Participated in ongoing professional development opportunities to stay current on industry trends and best practices, ensuring continued effectiveness as an Operations Auditor.
Ensured timely completion of audits by managing multiple projects simultaneously and prioritizing tasks effectively.
Enhanced School Board compliance with industry regulations through meticulous auditing procedures.
Strengthened organizational decision-making with accurate reporting of audit findings to upper management.
Identified irregularities uncovered by the audit process, determine causes for irregularities and errors, and provide feedback to the appropriate administrator to increase controls and reduce costs
Improved department effectiveness by recommending and developing internal auditing policies, procedures, and programs based on best practices for safeguarding assets..
Senior Management Analyst II - Internal Auditor
Florida Agency for Health Care Administration Office of the Inspector General Internal Audit Section
06.2022 - 11.2023
Ensure compliance with organizational policies, procedures, and applicable laws and regulations
Recommends improvements to enhance efficiency and effectiveness
Communicate audit findings and recommendations to relevant parties
Assist in the development and improvement of internal audit procedures.
Improved organizational performance with data-driven analysis and strategic recommendations for management decision making.
Assisted in the development of long-term strategic plans, setting organizational goals and priorities aligned with company vision and values.
Completed an Audit of the Agency Contract Monitoring Process .
Regulatory Analyst IV
Florida Agency for Health Care AdministrationFlorida Center for Health Information & Transparency
02.2022 - 06.2022
Enforced patient data reporting requirements in accordance with Chapter 59E-7, F.A.C., and 59B-9, F.A.C
Assist facility representatives regarding statutory reporting requirements, reporting status, edit deficiencies, and other relevant issues/concerns.
Resolved complex regulatory issues by leveraging strong problem-solving skills and a deep understanding of ACHA guidelines.
Received, researched and resolved consumer inquiries.
Maintained a working knowledge of statutes, rules, and policies relating to the reporting/collecting of Ambulatory and Inpatient Data.
Market Research Analyst
Florida Agency for Health Care Administration
08.2021 - 02.2022
Corresponds with facility representatives in a timely and professional manner concerning data deficiencies and delinquent data submittals
Maintains data defined as confidential in compliance with AHCA security procedures.
Assisted facility representatives with XML support and troubleshooting. Provides written status reports or other documentation as requested by supervisor.
Corresponded with facility representatives in a timely and professional manner concerning data deficiencies and delinquent data
submittals.
Clerk Specialist / Examiner I
Florida Department of Highway Safety and Motor Vehicles
02.2020 - 08.2021
Expert knowledge of best practices, State of Florida statutory requirements, and Departmental policies related to Chapter 320, 322 & 324, Florida Statutes
Represent the department when dealing with customers thoroughly researching the customer's record and explaining how to resolve problems.
Maintained strict confidentiality when handling sensitive documents or discussing delicate personnel matters within the company culture.
Assisted management in decision-making processes, providing detailed reports on departmental performance.
Demonstrated the ability to collect, evaluate and analyze data to determine key issues, resolve problems, and develop alternative recommendations.
Trained New Hires on Office Policy & Procedures
Office Clerk
Florida Department of Highway Safety and Motor Vehicles - Division of Motorist Compliance, DUI, IID
03.2018 - 07.2019
Prepared and distributed data to the Florida DUI Programs
Answered client inquiries regarding violations and Ignition Interlock Devices
Utilized Motorist Maintenance to add or remove Probation Restriction.
Responded to inquiries from callers seeking information.
• Expert knowledge of best practices, State of Florida statutory requirements, and Departmental policies related to 316.1937 Ignition interlock devices, requiring: unlawful acts.
Education
Technical or occupational certificate - Florida Certified Contract Manager
Department of Management Services
Tallahassee, FL
04.2023
Technical or occupational certificate - Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional Education
Tampa, FL
05.2021
Technical or occupational certificate - Hospitality & Tourism Management
Florida Atlantic University
Boca Raton, FL
04.2020
Bachelor's degree - Communication Studies
Florida Agricultural And Mechanical University
Tallahassee, FL
12.2018
Associate of Arts -
Broward College
Fort Lauderdale, FL
05.2016
Affiliations
Association Of Inspectors Generals, Member
The Institute of Internal Auditors, Member
The Florida Government Finance Officers Association ("FGFOA)
Association of Certified Fraud Examiners
Timeline
Operations Auditor
School Board Of Broward County
11.2023 - Current
Senior Management Analyst II - Internal Auditor
Florida Agency for Health Care Administration Office of the Inspector General Internal Audit Section
06.2022 - 11.2023
Regulatory Analyst IV
Florida Agency for Health Care AdministrationFlorida Center for Health Information & Transparency
02.2022 - 06.2022
Market Research Analyst
Florida Agency for Health Care Administration
08.2021 - 02.2022
Clerk Specialist / Examiner I
Florida Department of Highway Safety and Motor Vehicles
02.2020 - 08.2021
Office Clerk
Florida Department of Highway Safety and Motor Vehicles - Division of Motorist Compliance, DUI, IID
03.2018 - 07.2019
Technical or occupational certificate - Florida Certified Contract Manager
Department of Management Services
Technical or occupational certificate - Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional Education
Technical or occupational certificate - Hospitality & Tourism Management
General Clerk II / ESE Secertary at The School Board of Broward County, Miramar High SchoolGeneral Clerk II / ESE Secertary at The School Board of Broward County, Miramar High School