Organized and dependable candidate skilled in efficiently managing multiple priorities with a positive attitude. Shows a strong commitment to taking on extra responsibilities to contribute to team goal attainment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Portos Bakery
Portos Bakery
03.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Take customer orders, package customers pastry orders, and provide excellent customer service.
Handle high-volume transactions efficiently and accurately.
Address customer inquiries and resolve any issues to ensure customer satisfaction.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Maintained effective team member communication.
Norms Cashier/Server
Norms
02.2021 - 03.2022
Assisted customers by seating them, taking phone and online orders, and processing transactions.
Ensured a positive customer experience through attentive service and effective communication.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Science - Computer Science And Programming
Santa Monica Community College
Santa Monica, CA
05.2026
High School Diploma -
Aspire Pacific Acadmey
Huntington Park, CA
06.2019
Skills
Workplace Safety Compliance
Stress tolerance and resilience
Continuous Improvement Mindset
Customer Service
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Time management skills
Customer service excellence
Reliability and punctuality
Organizational abilities
Order Taking
Certification
Google Technical Support Certificate - May 17,2023
Python Programming Certificate- July 30,2023
Timeline
Portos Bakery
Portos Bakery
03.2022 - Current
Norms Cashier/Server
Norms
02.2021 - 03.2022
Associate of Science - Computer Science And Programming
Santa Monica Community College
High School Diploma -
Aspire Pacific Acadmey
Google Technical Support Certificate - May 17,2023