Jeremiah Clark
Leesburg,FL
Summary
Punctual hardworking leader offering 4+ years of experience resolving customer disputes, teaching new hires the ropes, and organizing shipments for new company products and food items. Versed in safely loading and unloading boxed packages completing logs and collecting appropriate payments. Familiar with pick-up and delivery driving and modern GPS system operations paired with outstanding driving record.
Overview
5
5
years of professional experience
Work History
Bulk Pickup Driver
Jacob's Sanitation
08.2022 - Current
- Handled customer service complaints with professionalism and knowledgeable responses to maintain trust and loyalty to the company.
- Utilized street maps to plan and determine most efficient routes.
- Loaded trucks and safely secured items to prevent loss or damage during transportation.
- Inspected vehicle every morning and maintain gas, oil and water levels.
- Kept accurate logs of all pickups and dumps.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reported mechanical problems encountered with vehicles to on site mechanics.
Delivery Driver
Pizza Hut
12.2021 - 06.2022
- Handled food in accordance with product handling standards.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Navigated County Roads, Trailer Parks, Retirement Communities and highways using Apple &Google Maps GPS system.
- Maintained positive relationships with customers to promote further business opportunities.
- Maintained vehicle according to company and state safety requirements.
- Followed varying local speed limits to keep clean driving record with no accidents or incidents.
- Resolved customers' complaints regarding products or services over and in person.
- Prepared dough for the cooks to use the next day in between deliveries.
- Completed quick mathematical subtractions to provide customers with accurate change.
Shift Leader
AMC Theatres
10.2020 - 12.2021
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Increased purchase amounts by cross-selling with similar products.
- Organized and restocked supplies to support operations and team productivity.
- Assisted management with inventory control and stock ordering.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Trained new team members on basic food and kitchen equipment safety and hygiene as well as ticket handling and customer interaction.
Cashier
WOLFY'S
11.2019 - 05.2020
- Operated cash register to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products on the menu, answered questions about low cal or vegan options and offered food advice.
- Completed daily tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
Education
High School Diploma -
Leesburg High School
Leesburg, FL06.2020
Skills
- Lifts up to 150lbs
- 4y Customer Service
- Loading and Unloading Items
- Route Management
- GPS Navigation
- Dependability and Honesty
- Communication and Interpersonal Skills
- Vehicle Safety and Maintenance
- Customer Complaint Resolution
- Up-Selling Merchandise
- Heavy Motor Vehicle Operation
- Store Opening and Closing
- Cash Handling
- Critical Thinking
- Supervision & Leadership
- POS System Expertise
- Stocking
- Product Ordering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bulk Pickup Driver
Jacob's Sanitation
08.2022 - Current
Delivery Driver
Pizza Hut
12.2021 - 06.2022
Shift Leader
AMC Theatres
10.2020 - 12.2021
Cashier
WOLFY'S
11.2019 - 05.2020
High School Diploma -
Leesburg High School