Jeremiah Cortez
Rio Rancho,NM
Summary
- Dynamic Night Crew Trainer at Dion's with a strong work ethic and exceptional customer service skills. Achieved significant improvements in inventory accuracy and team performance through effective training and collaboration. Proficient in stock management and safety protocols, fostering a positive workplace culture while consistently meeting deadlines and enhancing store operations.
- Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
- Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
- Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Night Crew Trainer
Dion's -Albuquerque, NM
01.2022 - Current
- Supported loss prevention measures through vigilant monitoring of store areas and reporting suspicious activity when necessary.
- Provided excellent customer service during late-night hours, responding promptly to inquiries or requests for assistance.
- Exhibited strong organizational skills in managing inventory records, tracking stock levels, and updating documentation as needed.
- Played an integral role in achieving company goals by consistently maintaining high standards of quality and performance during overnight shifts.
- Promoted positive workplace culture through respectful interactions with colleagues and supervisors.
- Demonstrated flexibility in adapting to changes in schedule or workload as needed during peak seasons or unexpected events.
- Collaborated with management on implementing new strategies for improving night crew performance and efficiency levels.
- Assisted in meeting sales goals by ensuring proper product placement and availability for customers.
- Facilitated efficient unloading of delivery trucks, minimizing delays in restocking merchandise on the sales floor.
- Reduced inventory discrepancies by accurately counting and organizing stock during restocking processes.
- Increased safety standards by promptly addressing potential hazards and reporting issues to management.
- Optimized store appearance with consistent cleaning, organization, and merchandising efforts.
- Maintained up-to-date knowledge of store policies, procedures, and promotions to effectively assist customers as needed.
- Enhanced team productivity with strong communication skills and collaboration on assigned tasks.
- Ensured timely completion of nightly tasks by effectively managing time and prioritizing duties.
- Consistently met deadlines for completing nightly tasks, ensuring store was ready for business the following day.
- Contributed to store''s overall success through diligent work ethic, attention to detail, and commitment to excellence.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Trained new employees on specific processes and standards.
- Developed job-specific competencies and performance standards.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Provided coaching and mentoring to employees.
- Trained and mentored at least 5 new personnel hired to fulfill various roles.
Education
No Degree - Religious Studies, Russian, Military Science
University of New Mexico
Albuquerque, NM05-2027
High School Diploma -
V. Sue Cleveland High School
Rio Rancho, NM05-2023
Skills
- Strong work ethic
- Punctuality
- Cleanliness
- Equipment operation
- Safety awareness
- Customer relationship management
- Loading and unloading
- Cleaning
- Order picking
- Stocking shelves/bins
- Heavy lifting
- Product assembly
- Product inspection
- Stock replenishment
- Product rotation
- Stockroom maintenance
- Merchandise display
- Deadline adherence
- Manual dexterity
- Moving boxes
- Cashier support
- FIFO stocking
- Cross-training
- Able to lift 130 lbs
- Teamwork
- Friendly and helpful
- Customer service
- Teamwork and collaboration
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Excellent communication
- Team cooperation
- Organizational skills
- Team leadership
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Positive customer engagement
- Decision-making
- Cash handling
- Detail-oriented
- Goal driven
- Relationship building
- Store operations
- Excellent written and verbal communication
- Flexible hours
- Organization
- Inventory and stocking
- Team building
- Store opening and closing
- Cash register operation
- Task prioritization
- Safety and cleanliness standards
- Self motivation
- Engaging with diverse customers
Affiliations
- UNM Army ROTC
- Legacy Church
ROTC Cadet with Leadership Abilities and Skills
- I am in my second year with UNM Army ROTC where I am learn to lead platoon sized elements (30-40) people.
- I am the second in command (NCOIC: Non-commissioned officer in charge) of our color guard team, preparing and training other cadets for presenting the national colors and public events.
- Have used Microsoft Word, Outlook, One Note, PowerPoint, Excel, and some Adobe
- Mission motivated and disiplined
Languages
English
Native or Bilingual
German
Elementary
Russian
Limited Working
Interests
- Cooking
- Baking
- I like trying new recipes and food trends
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
- Committed to improving personal fitness through regular participation in weightlifting
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- High-Intensity Interval Training
- Playing Sports
- Church Volunteer Work
Timeline
Night Crew Trainer
Dion's -Albuquerque, NM
01.2022 - Current
No Degree - Religious Studies, Russian, Military Science
University of New Mexico
High School Diploma -
V. Sue Cleveland High School
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