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Associate Principal Engineer

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Dynamic Pharmacy Manager recognized for achieving top MTM outcomes in Arizona. Expertise in patient education, workflow optimization, and team leadership, combined with a commitment to regulatory compliance, drives impactful patient therapy management and operational success.

Professional commercial delivery and support services specialist with nearly 12 years of experience in customer service and logistics operations. Acknowledged for strong work ethic, punctuality, and meticulous attention to detail. Navigated fast-paced environments with agility and purpose, driving operational efficiency. Championed customer satisfaction through a proactive, team-oriented approach. Directed efforts in route planning, materials handling, inventory control, and compliance with DOT regulations. Also experienced in pharmacy and marine delivery sectors. Valued for integrity, accountability, and results-driven motivation. Committed to excellence in all aspects of the delivery process. Known for effective team collaboration and adaptability to changing needs, ensuring seamless workflow and timely results. Highly reliable with focus on achieving operational excellence through strategic planning and problem-solving.

Dynamic and motivated Purdue University of Indianapolis student eager to leverage a strong foundation in problem-solving and leadership within a summer internship. Recognized for bringing energy and positivity to every endeavor, complemented by a detail-oriented approach and a commitment to excellence. Proven success as a Pharmacy Technician, adept at fostering strong relationships with patients and clients while ensuring high-quality standards in prescription filling. A proud Hoosier ready to contribute enthusiasm and a fresh perspective to any team.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated bartender and server with a strong commitment to exceptional customer service and a service-oriented mindset. Certified and proven ability to enhance guest experiences through effective communication and a reliable team player attitude.

Results-driven Field Service Manager with over 8 years of experience leading cross-functional teams and delivering complex projects on time and within budget. Proficient in OSHA standards, hazard identification, risk assessments, and developing effective safety training programs. Strong communicator dedicated to fostering a culture of safety and continuous improvement. Proven track record in strategic planning, driving process improvements, and achieving operational excellence. Adept at managing projects from initiation through completion, with recognized strengths in leadership, problem-solving, and aligning project outcomes with organizational goals.

Key Achievements:
1. Client Satisfaction: Implemented proactive communication strategies, resulting in a 20% increase in client satisfaction and a 15% reduction in service-related issues.
2. Cost Optimization: Developed and executed strategies to optimize freight routes, leading to a 12% reduction in transportation costs without compromising delivery timelines.
3. Contract Negotiation: Negotiated favorable contracts with carriers, resulting in a 10% reduction in overall transportation expenses and improved profit margins.
4. Process Improvement: Introduced automated tracking systems, reducing manual errors by 25% and streamlining the overall freight management process.
My expertise in market analysis, contract negotiation, and relationship building, combined with my proficiency in industry-specific software and tools, positions me as an asset to any freight business. I am committed to delivering exceptional service, maintaining a high level of accuracy, and contributing to the overall success of any business partnership that I encounter.

High-performing Customer Service and Sales Specialist with 8+ years of experience in high-volume call centers, omnichannel support, and revenue-generating customer interactions. Proven ability to exceed KPIs including First Call Resolution, Customer Satisfaction, QA scores, and sales conversion. Skilled in identifying customer needs, generating qualified leads, and turning service calls into selling opportunities. Strong communicator with expertise in de-escalation, objection handling, and relationship building. Fully equipped for remote work with a dedicated home office and strong technical proficiency.

Experienced and dedicated professional with a strong background in delivering outstanding customer service to diverse clients. Skilled in quickly identifying customer needs and offering effective solutions. Proficient in resolving issues, managing relationships, and providing in-depth product knowledge. Committed to improving processes to enhance customer service efficiency and satisfaction.

Accomplished Accounts Payable Specialist with over 20 years of experience, complemented by 7+ years as a Call Center Supervisor. Proven track record in First Call Resolution, customer service excellence, team leadership, process improvement, and quality management. Skilled in delegating tasks, coaching, team motivation, and driving operational efficiency. Recognized for delivering high levels of customer satisfaction and fostering positive feedback. A collaborative team player committed to driving success and quality. Actively Implementing the C.A.R.E.S strategy with every interaction withing NYU.

Jeremiah Deleon

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Customer Service Senior Specialist

Customer Service Senior Specialist

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Customer Service Senior Specialist

Customer Service Senior Specialist

GED -

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