Jeremiah Douglas
Newark,NJ
Summary
Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 8 years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Independant Contract
Newark, NJ
04.2021 - Current
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
Valet
Adamas
Newark, NJ
07.2019 - 10.2019
- Greeted customers and opened doors for them upon arrival.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Followed company policies related to guest satisfaction standards and procedures.
Field Technician
Synergy
New York, NY
02.2016 - 05.2018
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
- Trained staff members on proper use of equipment, processes and procedures.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
- Applied company safety policies consistently when performing daily tasks.
- Planned installations or service calls by evaluating location, locating access and laying-out equipment and wiring plans.
Education
GED -
Kingsborough Community College of The City University of New York
Brooklyn, NY01-2018
Skills
- Loading And Unloading
- Safe Driving
- Overseeing Logistics
- Warehouse Goods Transportation
- Preparing Written Reports
- Customer Service
- Equipment Installation And Repair
- Installation And Maintenance
- Troubleshooting And Diagnostics
Timeline
Delivery Driver
Independant Contract
04.2021 - Current
Valet
Adamas
07.2019 - 10.2019
Field Technician
Synergy
02.2016 - 05.2018
GED -
Kingsborough Community College of The City University of New York