JEREMIAH DREW
BAKERSFIELD,CA
Summary
Thoroughly motivated Employee with Exceptional Work ethic, Adaptability, Dependability, and Detail oriented with interpersonal skills. Ready to help team achieve company goals, while maintaining high safety standards. Proven ability to handle multiple tasks effectively and efficiently under pressure in fast-paced environments with a strong inclination to take on new challenges. Known for consistent and organized practices with a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Freight Team Associate
Home Depot
06.2026 - Current
- Coordinated freight processing and inventory management to enhance operational efficiency.
- Operated forklifts and pallet jacks for safe loading and unloading of merchandise.
- Organized product displays to optimize space utilization and improve customer accessibility.
- Lifted and moved items weighing 80+ pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Loaded and unloaded trucks.
- Safeguarded company assets by implementing security protocols and maintaining a clean, organized warehouse environment.
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
- Conducted regular inspections all equipment/tools used staff members ensuring maintained optimal working condition preventing potential accidents injuries.
- Ensured timely deliveries by coordinating with drivers and maintaining clear communication channels with customers.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Moved furniture and boxes using utility dolly and truck ramp.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Customer Service Representative
Home Depot
03.2026 - Current
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Resolved customer complaints efficiently, improving satisfaction scores.
- Collaborated with team members to maintain inventory accuracy and organization.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Recognized for Excellent Customer Service award 2x by Management
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues..
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Participated in training programs to enhance product knowledge and customer service skills.
Construction Worker
Old Ironsides Construction, Inc.
05.2023 - 01.2024
- Conducted routine maintenance on tools and equipment to uphold operational standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Installed complete rooftop HVAC replacement with new structural steel, modern high-efficiency units in extreme weather conditions
- Collaborated with team members to ensure project timelines were met effectively.
- Followed safety protocols diligently, minimizing workplace hazards and accidents.
- Operated hand and power equipment to move materials and promote job efficiency
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Warehouse Operator
IKEA Distribution Center
04.2021 - 02.2023
- Operated material handling equipment to ensure efficient product movement and storage.
- Conducted inventory counts and maintained accurate stock levels to support order fulfillment.
- Collaborated with team members to optimize workflow processes and improve operational efficiency.
- Assisted in training new employees on safety protocols and warehouse procedures.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Loaded bulk and route delivery trucks with warehouse goods in extreme hot and cold weather in under 2 hours per truck
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Anticipated potential delays due to weather or transportation issues, adjusting workload accordingly to minimize disruptions in workflow.
- Utilized equipment such as pallet jacks and forklifts, ensuring safe and efficient material handling during the unloading process.
- Provided support during peak periods or staff shortages, consistently maintaining a high level of productivity despite increased workloads.
Education
High School Diploma -
West High School
1200 New Stine Rd, Bakersfield, CA 9330906-2021
Skills
- Electrical troubleshooting
- Heavy equipment operation
- HVAC systems
- Drainage systems
- Multitasking and organization
- Roofing installation
- Physical strength and stamina
- Hand and power tool operation
- Fluid Exchanges
- Flooring installation
- Equipment installation
- Problem-solving
- Heavy lifting
- Attention to detail
- Team collaboration
- Equipment maintenance and Repairs
- Diagnostics
- System inspection
- Worksite safety
Timeline
Freight Team Associate
Home Depot
06.2026 - Current
Customer Service Representative
Home Depot
03.2026 - Current
Construction Worker
Old Ironsides Construction, Inc.
05.2023 - 01.2024
Warehouse Operator
IKEA Distribution Center
04.2021 - 02.2023
High School Diploma -
West High School