Open To Work
JEREMIAH MEDINA
Data Analyst
Boise,ID
Summary
Senior product quality analyst with a strong engineering foundation and 6+ years applying SQL, Python, and statistical methods to improve product reliability and reduce warranty cost. Builds automated KPI dashboards, text‑analytics pipelines, and scalable reporting that sharpen failure‑rate accuracy by 10% and reduce warranty costs by $800K annually.
Overview
10
10
years of professional experience
Work History
Product Quality Analyst
HP Inc.
Boise
02.2020 - Current
- Led end-to-end analytical investigations of enterprise product issues by synthesizing field failure signals, usage/performance data, and root-cause insights to guide corrective actions and protect contracts valued up to $4M.
- Designed and maintained product performance analytics workflows using SQL + Python, delivering KPI dashboards in Power BI that enabled proactive identification of failure trends and monitoring of product health.
- Identified and resolved classification logic gaps that skewed failure‑rate metrics, increasing accuracy by 10% and enabling up to $800K/year in warranty‑cost savings.
- Applied Python NLP techniques to unstructured customer support call text to extract symptom patterns, improving problem identification accuracy up to 30%.
- Partnered cross-functionally with internal and external stakeholders across Europe and APAC.
Product Test Lead
HP Inc.
Boise
06.2016 - 01.2020
- Built automated test reporting and analysis tools converting usage data into insights informing test strategy.
- Led life testing and reliability analysis for refurbished products enabling up to 50% extension of product life and consumables revenue.
Education
Bachelor of Science - Mechanical Engineering
University of San Diego
San Diego, CA01-2016
Skills
- Python (pandas, plotly, nltk, gensim)
- SQL (MS SQL/SQL Server)
- Power BI
- Tableau
- KPI design
- Trend detection
- Failure analysis
- Predictive modeling
- Unstructured text analytics
- Dashboarding
- Stakeholder storytelling
- Insight translation
Projects
06/24 Multi-agent AI RAG flow for High-Volume Contract Prioritization - Corpus vectorization -> Agent summarization, insight extraction, ranking -> Response recommendations
08/20 NLP Insight Extraction Engine - Designed NLP extraction engine and keyword proximity clustering for unstructured RFP text.
Timeline
Product Quality Analyst
HP Inc.
02.2020 - Current
Product Test Lead
HP Inc.
06.2016 - 01.2020
Bachelor of Science - Mechanical Engineering
University of San Diego