Jeremiah E. Villavicencio
Goose Creek,SC
Summary
Results-driven Multi-Unit Asset Protection Manager with extensive experience in security and surveillance systems. Demonstrates proven integrity and meticulous observational skills, contributing to enhanced profit margins through the effective implementation of asset protection programs. Committed to fostering high standards of company loyalty while maintaining eloquent communication across teams. Seeking to leverage expertise as a Loss Prevention Investigator at Refuel to drive long-term success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Asset Protection Manager
Advance Auto Parts
10.2022 - Current
- Manages Asset Protection and Safety Programs for 170 Advance Auto Locations throughout 3 states
- Partners closely with the Vice President of Operations to ensure operational standards meet at all locations, with a focus on 'Opportunity Stores'
- Conducts Opportunity Store Assessments throughout the region
- Conducts Pre-Inventory Assessments on all 'high shrink locations'
- Conducts Post-Inventory Analysis for locations with less than 85% On Hand Accuracy
- Manages Physical Inventory Captains program throughout the region
- Initiates and completes internal investigations using exception-based reporting and Team Member tips
- Conducts Internal Investigations interviews, both in-person and virtually through Microsoft Teams
- Partners with the Regional Human Resources manager with investigations pertaining to ethics violations throughout the region
- Works closely with the Regional Distribution Center to manage shipping discrepancies pertaining to both outbound and Reverse Logistics issues
- In partnership with Regional Commercial Sales Managers and Commercial Parts Professionals at the store level, I assist in managing our Second Source Programs to maximize gross margin and inventory integrity
- Managed Fleet Safety for the region, partnering with Risk Management and claims with regards to vehicle accidents and driver eligibility
- Facilitates Asset Protection Training for new General Managers at the regional office on a quarterly basis
- Facilitates 'AP 101' training classes throughout the region on a rotating basis
Senior Asset Protection Manager
Lowe’s Companies Inc
Charleston, South Carolina
02.2019 - 10.2022
- Managed Asset Protection, Safety, and Internal Investigations programs for multiple Lowe’s store locations with combined sales volume of $270M and over with over 875 employees
- Initiated internal investigations using exception-based reporting to eliminate employee theft, fraud, dishonest activity, and violations of company policy
- Partnered with district human resources managers and senior store leaders in HR investigations at the store level
- Conducts internal case interviews with employees to discuss theft, dishonest activity, and violations of company policy
- Conducted investigations into all safety incidents, including all worker compensation claims, general liability claims and safety policy violations
- Partnered with both Lowe’s Corporate and 3rd party claims adjusters to discuss the results of my investigations to ensure all that corporate policy is correctly applied to the case’s final disposition
- Conducted monthly audits related to inventory shrink control and safety programs for the district
- Presented audit results and solutions to senior store leadership teams within the assigned district
- Partnered with team of Asset Protection Associates with identifying and reducing external theft within the district
- Partnered with local and state law enforcement agencies with identifying and closing out organized retail crime cases
- Represented Lowes in court cases related to external and internal theft
Loss Prevention and Safety Manager
Lowe’s Companies Inc
Charleston, South Carolina
06.2016 - 02.2019
- Managed Inventory Shrink Control Programs for an $80M sales store
- Partnered with Senior Management team to manage the store’s Inventory Replenishment Process
- Trained store Department Supervisors on all Shrink Control Programs
- Partnered with Receiving manager to ensure smooth freight flow process to reduce inventory shrink
- Partnered with Front End Manager with training associates on point of sale shrink prevention programs
- Lead all Safety Training and Development Programs within the store
- Lead monthly Safety meetings to promotes safety culture within the store
- Partnered with local law enforcement agencies to identify and close out Organized Retail Crime cases
- Utilized CCTV to prevent and reduce external shrink within the store
- Utilized exception-based reporting to identify and close out Internal theft cases
Assets Protection Specialist
Target Corporation
Charleston, South Carolina
06.2014 - 06.2016
- Operated store CCTV system to minimize external and internal shortage
- Initiated investigations on current team members suspected of creating shortage through merchandise theft or fraudulent transactions
- Followed 5-point apprehension process and effectively initiates shoplifter apprehension once all subjects have passed all points of sale
- Partnered with local Law Enforcement with the prosecution of apprehended shoplifters
- Developed actionable intelligence on Organized Retail Crime groups for local law enforcement for all Target stores in the Charleston, SC market
- Drafted detailed incident reports for all theft related occurrences within the store
- Investigated inventory discrepancies through partnerships with logistics team leaders and Target’s regional distribution center
- Promoted an 'Assets Protection' culture within the store by training sales floor team members to proactively deter external and internal theft
Graduate Assistant
Charleston Southern University
Charleston, South Carolina
09.2012 - 12.2013
- Assisted professors with classroom preparation
- Served as a guest lecturer on various Criminal Justice topics
- Moderated debates between undergraduate students
- Assisted professors in grading research papers and other required class assignments
- Assisted with a variety of questions regarding the Criminal Justice System
Education
Master of Science - Criminal Justice
Charleston Southern University
Charleston, South Carolina12.2013
Bachelor of Science - Criminology
University of South Carolina
Columbia, South Carolina05.2007
Skills
- Investigation support
- Multi-stakeholder asset management
- Surveillance systems
- Regulatory compliance
- Loss prevention strategies
- Team Training
- Investigation techniques
- Data analysis
- Internal audits
- Risk management
- Case report writing
- Action plan development
Certification
- Wicklander-Zulawski-Interview and Interrogations, 03/01/23
- Management Accelerator program, McKinsey & Company, 04/01/24, Business Strategy
References
- James Mullaney, Regional Loss Prevention Manager, AutoZone, Inc, JMullaney39@Outlook.com, 603-793-8662
- Gordon Small, Store Manager, Lowe’s Companies Inc, Gordon.G.Small@store.lowes.com, 843-425-4385
- Don Gworek, Senior Asset Protection Manager, Lowe’s Companies Inc, Don.J.Gworek@lowes.com, 803-614-1412
Timeline
Regional Asset Protection Manager
Advance Auto Parts
10.2022 - Current
Senior Asset Protection Manager
Lowe’s Companies Inc
02.2019 - 10.2022
Loss Prevention and Safety Manager
Lowe’s Companies Inc
06.2016 - 02.2019
Assets Protection Specialist
Target Corporation
06.2014 - 06.2016
Graduate Assistant
Charleston Southern University
09.2012 - 12.2013
Master of Science - Criminal Justice
Charleston Southern University
Bachelor of Science - Criminology
University of South Carolina