Jeremiah Gulley
Fort Worth,TX
Summary
Observant professional with experience supporting material and inventory operations. Practiced in securing large loads to minimize damage. Physically fit and reliable with superior work ethic and commitment to supporting team needs. Trained in warehouse operations and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Forklift Operator
DHL
Fort Worth, TX
06.2024 - Current
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Operated power material handling equipment to accurately select and palletize loads.
- Ensured safety procedures were followed when operating forklifts.
- Checked shipments for damaged or incorrect items.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Store Team Member
Academy Sports and Outdoors
Keller,, TX
05.2024 - 12.2024
- Described merchandise and explained use, operation and care.
- Answered customer inquiries regarding product features, pricing, and availability.
- Placed special orders or called other stores to find desired items.
- Assisted in stocking shelves with merchandise.
- Handled customer complaints professionally and efficiently.
Warehouse Associate
Amazon Fulfillment Associates
Fort Worth, TX
03.2019 - 06.2024
- Load and unload work from trailers I am also dock trained to TDR Trailers to get received
- Used scanners to track parcel information, condition or receipt.
- Maintained accurate records of all incoming and outgoing shipments.
- Received deliveries, scanned packages, and updated orders in internal database.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Customer Service Representative
Planet Fitness
El Dorado, AR
10.2019 - 07.2021
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Contacted customers about potential service upgrades, new services and account changes.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Resolved customer complaints promptly and efficiently.
- Performed data entry into computer systems to maintain accurate records of customer information.
Package Handler
FedEx Ground
El Dorado, AR
02.2019 - 12.2020
- Monitored package deliveries to ensure timely arrivals at destinations.
- Communicated effectively with supervisors regarding any logistical issues.
- Assisted in inventory management and stock replenishment activities.
- Labeled parcels accurately according to company guidelines.
- Collaborated with team members to improve workflow and increase productivity.
2nd shift loader
Michaels
Fort Worth, TX
01.2019 - 09.2019
- Organized warehouse inventory according to product type and size.
- Provided excellent customer service by loading items into customer vehicles.
- Recorded numbers of units handled or moved, using production sheets or work tickets.
- Checked load-related documentation to promote completeness and accuracy.
- Unloaded materials by hand or with equipment to help team meet work demands.
Education
High school or equivalent -
Smackover High School
Skills
- Unloading
- Warehouse Associate
- Reach truck
- Materials handling
- Loading
- Packaging
- Shipping & receiving
- Customer Service
- Cherry picker
- RF scanner
- General laborer
- Warehouse operations
- Data entry skills
Certification
- Pallet Jack Certification
- Forklift Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Forklift Operator
DHL
06.2024 - Current
Store Team Member
Academy Sports and Outdoors
05.2024 - 12.2024
Customer Service Representative
Planet Fitness
10.2019 - 07.2021
Warehouse Associate
Amazon Fulfillment Associates
03.2019 - 06.2024
Package Handler
FedEx Ground
02.2019 - 12.2020
2nd shift loader
Michaels
01.2019 - 09.2019
High school or equivalent -
Smackover High School