Jeremiah Hernandez

• Led a team of 500+ employees, including 40 salaried & hourly leaders, at a $174M flagship retail store, driving year-over-year sales growth, improving customer satisfaction, enhancing employee engagement, and reducing shrink to meet goals.
• Nominated for Store Manager of the Year (2024), by the The Food Institute Association, highlighting exceptional leadership and performance. https://go.fmi.org/sma2024.
• Consistently recognized top performance for operational excellence, profitability, and customer satisfaction, recognized for top performance across key business metrics
• Co-Chairperson for Veteran Employee Resource Group, supporting over 77k employees and 3k Veterans, providing resources for benefits, education, employee retention, and professional development.

• · Held direct responsibility for a high-profile $40M+ retail store, including direct management of 160+ employees, marketing operations, and profit and loss oversight.
• · Designed and implemented comprehensive sales and service strategies to drive client retention and generate revenue.
• · Generated positive revenue and sales activity, including meeting and exceeding all goals and objectives.
• Cultivated and build vendor relationships with Apple, Samsung, Verizon, and Att as well as other op national brands.

• Oversaw all store operations for a $25M+ retail store, including management of a talented staff, driving strong client service, and inventory control.
• Adhered to all company processes and policies to maintain consistency and maximize sales.
• Managed all inventory oversight through cycle counts, audits, and shrinkage control.
• Met and exceeded sales goals and objectives through aligning sales strategies with business objectives and market trends.

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