JEREMIAH HILL
Lancaster,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate/Customer Service Associate
Lowes Home Improvement
Lancaster, CA
11.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Customer Service Associate
T Mart Convenience Store
Lancaster, CA
09.2020 - 02.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Documented conversations with customers to track requests, problems and solutions.
Student Volunteer
Boys And Girls Club
Palmdale, CA
09.2018 - 03.2019
- Assisted program manager with planning and fundraising responsibilities.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
Education
High School Diploma -
Antelope Valley High School
06.2021
Skills
- Customer Support
- Customer service
- Verbal Communication
- Credit card payment processing
- Adaptive team player
- Retail sales customer service
- In-store support
- Self-Checkout Assistance
- Shrinkage Prevention
- Formal Wear
Accomplishments
- Awarded “Employee of the Month” in [year].
- Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
Certification
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
Timeline
Sales Associate/Customer Service Associate
Lowes Home Improvement
11.2021 - Current
Customer Service Associate
T Mart Convenience Store
09.2020 - 02.2021
Student Volunteer
Boys And Girls Club
09.2018 - 03.2019
High School Diploma -
Antelope Valley High School
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
Similar Profiles
Kodi MurryKodi Murry
Head Cashier at Lowes Home Improvement StoresHead Cashier at Lowes Home Improvement Stores
Kobe WashingtonKobe Washington
Cashier/Stocker/Sales Associate at Lowes Home ImprovementCashier/Stocker/Sales Associate at Lowes Home Improvement
Ryan GomezRyan Gomez
Receiving Dock Associate at Lowes Home Improvement WarehouseReceiving Dock Associate at Lowes Home Improvement Warehouse