Jeremiah Ilcken
Lakewood,WA
Summary
Dynamic Inventory Manager with extensive experience at MB Electric LLC, specializing in inventory management and order fulfillment. Demonstrated expertise in operating heavy equipment and building strong professional relationships. Recognized for exceptional problem-solving abilities and a steadfast commitment to safety, significantly enhancing warehouse efficiency and customer satisfaction. A dedicated team player driven by results-oriented goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Associate
MB Electric LLC
11.2024 - Current
- Responsible for receiving, storing, picking, packing, and shipping electrical components and supplies within a warehouse
- Ensuring accurate order fulfillment while adhering to safety protocols
- Utilizing material handling equipment like forklifts, and maintaining inventory records specific to electrical products
- Essentially managing the flow of electrical parts within a warehouse to meet customer orders
Owner/Sales Representative
Az Impressions
03.2016 - Current
- Manage inventory, customer invoices, and purchase orders
- Operate screen printing machinery to produce multi-color graphics on t-shirts
- Ensure quality control, organize production schedules, and maintain a safe, efficient work environment
Street Maintenance Worker
City of Steilacoom Public Works Department
07.2024 - 11.2024
- Operated various vehicles and equipment (e.g., dump trucks, street sweepers, snowplows) to maintain public streets and infrastructure
- Assisted in road repairs, pothole filling, street cleaning, and debris removal
- Performed daily vehicle inspections and ensured all equipment was in safe, working condition
- Assisted in snow and ice removal during winter months to maintain road safety
- Followed traffic control protocols and ensured a safe working environment for team members and the public
Sales Representative
Ovrwatch Droning
10.2022 - 01.2024
- Maintained lead database using Salesforce to ensure organized tracking.
- Enhanced client experiences by providing service, diagnosing software errors, suggesting fixes.
- Facilitated discussions between clients and insurance agents regarding property damage.
- Real-time support: Provide voice-to-voice support or messaging handling while demonstrating empathy when communicating with users involved in auto crashes, ensuring their needs are met, while de-escalating situations when necessary.
- Customer Advocacy: Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they are well-informed about what to expect, and guiding them through the process.
- Teamed with adjusters and third-party partners to ensure smooth claim resolutions.
Plumber Technician
The Private Plumber
02.2019 - 03.2022
- Installed and repaired plumbing systems, including pipe sweating, valves, and drainage in commercial and residential structures
- Operated power tools and heavy equipment (excavators, backhoes, forklifts)
- Collaborated with contractors to read and follow building blueprints
Inside Sales Representative
Safestreets ADT
01.2017 - 01.2019
- Managed inbound and outbound calls, building relationships with customers to meet their security needs
- Closed sales for ADT's Security Essentials Package and scheduled installations
- Provided excellent customer service and product knowledge, ensuring a seamless experience
Behavioral Health Technician
Aurora Behavioral Health
07.2014 - 11.2016
- Implemented individual treatment plans and provided direct patient care in a fast-paced healthcare environment
- Assisted with blood draws, vital sign monitoring, and crisis intervention for patients with behavioral health challenges
- Worked with a multidisciplinary team to provide compassionate care and support to patients
Education
High School Diploma -
Curtis High School
WA01.2003
Skills
- Street maintenance and road repair expertise
- Effective relationship management
- Equipment operation (excavators, jackhammers, forklifts)
- Problem-solving and troubleshooting expertise
- Team player with leadership abilities
- Knowledgeable in dementia and Alzheimer's care
- Compassionate and patient-focused care
- Data entry expertise and inventory management
- Time management and organization
- Handling customer inquiries and resolving issues
Licenses And Education
- Class B Commercial Driver's License (CDL), WA, 10/01/24
- High School Diploma, Curtis High School, WA, 06/01/03
Certification
- Class B Commercial Driver's License (CDL)- WA, October 2024
Timeline
Warehouse Associate
MB Electric LLC
11.2024 - Current
Street Maintenance Worker
City of Steilacoom Public Works Department
07.2024 - 11.2024
Sales Representative
Ovrwatch Droning
10.2022 - 01.2024
Plumber Technician
The Private Plumber
02.2019 - 03.2022
Inside Sales Representative
Safestreets ADT
01.2017 - 01.2019
Owner/Sales Representative
Az Impressions
03.2016 - Current
Behavioral Health Technician
Aurora Behavioral Health
07.2014 - 11.2016
High School Diploma -
Curtis High School
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