Detail-oriented professional with expertise in maintenance and IT support. Proven ability to document repair work, train new technicians, and resolve technical issues efficiently.
Overview
2
2
years of professional experience
Work History
Maintenance Technician
Lovs Auto Repair
Milwaukee, WI
07.2024 - Current
Maintained a clean and organized work environment to ensure safety standards were met.
Assisted in training new technicians on best practices for vehicle maintenance procedures.
Documented repair work accurately in customer records for future reference and tracking.
Communicated effectively with customers regarding vehicle issues and recommended services.
IT Support Engineer
Cross Trainers Acc.
Milwaukee, WI
06.2025 - 08.2025
Resolved technical issues for end-users via ticketing system, ensuring prompt support and minimal downtime.
Installed and configured hardware and software components, enhancing overall system performance.
Conducted routine maintenance checks on IT infrastructure, identifying potential vulnerabilities and recommending solutions.
Provided training sessions for staff on new technologies, fostering user competency and confidence.