Jeremiah key

Head Key Holder Associate

Dollar General

02.2023 - Current

Maximized operational efficiency by overseeing daily store opening/closing procedures, cash handling processes, and scheduling assignments.
Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Enhanced operational efficiency, implementing new software tools across departments.
Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Monitored customers for signs of security concerns and escalated issues to management.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Performed cash, card, and check transactions to complete customer purchases.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Prioritized helping customers over completing other routine tasks in store.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Upheld strict cleanliness standards throughout the facility to maintain an inviting storefront appearance.
Enhanced store performance by effectively managing and training team members.
Facilitated conflict resolution among team members while maintaining a harmonious workplace atmosphere.