Jeremiah Lopez
Overview
8
8
years of professional experience
Work History
Service Deli Clerk
Sprouts
San Jose, CA
01.2021 - 05.2021
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Manager
Death By Taco
San Francisco, CA
11.2019 - 08.2022
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Provided exceptional service to 50 customers per day at restaurant establishment.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Trained employees on additional job positions to maintain coverage of roles.
Meat and Seafood Clerk
Whole Foods
Los Gatos, CA
5/31/19 - 11.2020
- Inspected meat grinders and butcher equipment for functionality and safety daily.
- Checked products for temperature and expiration dates to maintain consumer safety.
- Used meat saw and meat grinder equipment to cut, measure and clean products.
- Filled daily specialized requests and completed wholesale orders.
- Used slicers and other department equipment to prepare cuts of meat for customers.
- Completed over 80 special daily orders, worth over $1,000.
- Kept detailed records of meat cuts to ensure accurate inventories.
- Cut, wrapped, weighed and labeled orders for customers.
- Kept detailed track of inventories and restocked products in cold storage units.
- Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
Manager's Assistant
KFC
San Jose, CA
12.2015 - 08.2017
- Planned and prepared workflow schedules, delegating tasks for a 7 member team.
- Trained team of 7 to deliver outstanding customer service, boosting customer satisfaction ratings 75%.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Delegated daily tasks to team members to optimize group productivity.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Server/Cashier
Dia De Pesca
San Jose, CA
06.2017 - 07.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
Server/Bartender
Humble Sea Brewery
Pacifica, CA
05.2021 - 03.2022
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Trained new employees to perform duties.
Bartender
Willkommen
San Francisco, CA
08.2022 - 08.2023
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Attended regular training sessions to stay updated on new products or trends.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Lead Bartender
Ceila's by the Beach
San Francisco, CA
08.2023 - Current
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
- Prepared mixed drinks according to standard recipes.
- Maintained cleanliness of work area including wiping down surfaces and washing glassware.
- Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Stocked bar with beer, wine, liquor and related supplies.
- Checked customer IDs per day to verify legal age of customers.
- Advertised, marketed and recommended drink options to guests.
- Restocked beer and liquor regularly and after special events.
- Monitored patron alcohol consumption to encourage safety.
Education
Some College (No Degree) - Marketing
San Francisco State University
San Francisco, CA05.2024
Skills
- Portioning
- Temperature control
- Inventory rotation
- Point of Sale systems familiarity
- Sales expertise
- Safe food handling
- Equipment use
- Inventory checks
- Upselling
- Work area maintenance
- Product Knowledge
- Effective customer communication
- Resolving orders
- Talking to Vendors
Timeline
Lead Bartender
Ceila's by the Beach
08.2023 - Current
Bartender
Willkommen
08.2022 - 08.2023
Server/Bartender
Humble Sea Brewery
05.2021 - 03.2022
Service Deli Clerk
Sprouts
01.2021 - 05.2021
Manager
Death By Taco
11.2019 - 08.2022
Server/Cashier
Dia De Pesca
06.2017 - 07.2018
Manager's Assistant
KFC
12.2015 - 08.2017
Meat and Seafood Clerk
Whole Foods
5/31/19 - 11.2020
Some College (No Degree) - Marketing
San Francisco State University