Jeremiah Marquez
Fayetteville
Summary
Dynamic Assistant Manager with a proven track record at Little Caesars, enhancing customer satisfaction and fostering a positive work environment. Skilled in operations management and team leadership, I excel in providing prompt solutions to difficult tasks, significantly improving store performance and customer service quality.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Little Caesars
06.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Education
Bachelor of Science - Criminal Justice
Fayetteville State University
Fayetteville, NC06-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
Timeline
Assistant Manager
Little Caesars
06.2021 - 10.2023
Bachelor of Science - Criminal Justice
Fayetteville State University