Hardworking and passionate job seeker with strong interpersonal skills eager to secure entry-level position in demonstrating my strong work ethic, displayed teamwork interpersonal skills, time management and problem-solving skills .
Overview
3
3
years of professional experience
Work History
Guest Relations Officer
Main Event Sports Bar & Grill
07.2022 - Current
Supervised children's activities, maintaining happiness, safety and well-being.
Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Resolved conflict to maintain fun, positive and safe event environments.
Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
Educated guests on rules and policies to deliver safe, enjoyable experiences.
Decorated and set tables in accordance with party themes and age groups.
Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Directed guests to correct areas for eating, dancing, and other services.
Promoted a safe environment by enforcing rules and regulations consistently during events.
Maintained clear communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Summer Youth Employee
Howard County Work Commission
07.2021 - 08.2022
Developed a strong work ethic through punctual attendance and consistent effort.
Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed.
Enhanced teamwork skills by collaborating with peers.
Improved communication skills through daily interactions with colleagues and supervisors.
Gained experience in conflict resolution techniques while mediating disputes between coworkers or participants.
Education
High School Diploma -
River Hill High School
Clarksville, MD
05.2024
Skills
Teamwork and Collaboration
Customer Service
Problem-Solving
Multitasking
Attention to Detail
Calm and Professional Under Pressure
Computer Skills
Google Docs
Google Chrome
Active Listening
Relationship Building
Timeline
Guest Relations Officer
Main Event Sports Bar & Grill
07.2022 - Current
Summer Youth Employee
Howard County Work Commission
07.2021 - 08.2022
High School Diploma -
River Hill High School
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