Jeremiah Morales
Patchogue,NY
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Developed skills in fast-paced healthcare environment, focusing on cleanliness, sanitation, and safety. Excel in performing thorough cleaning tasks and adhering to strict health standards. Seeking to transition into new field, utilizing strong skills in maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
Work History
Environmental Services Housekeeper
Advanced Surgery Center
02.2025 - 09.2025
- Maintained cleanliness and sanitation standards in patient areas, ensuring a safe environment.
- Operated cleaning equipment effectively, adhering to safety protocols and procedures.
- Assisted in waste management by separating recyclables and hazardous materials appropriately.
- Responded promptly to cleaning requests from staff, demonstrating flexibility and adaptability.
- Stocked supplies efficiently, contributing to uninterrupted housekeeping operations.
- Participated in training sessions on infection control practices to enhance service quality.
- Conducted routine inspections of assigned areas to identify maintenance needs or safety hazards.
- Collaborated with team members to implement best practices for environmental services tasks.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
CASHIER SPECIALIST
Dicks Sporting Goods
11.2022 - 02.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Built and maintained positive working relationships with co-workers.
- Greeted and informed customers of products, fostering positive store experiences.
- Resolved and de-escalated issues to address customer concerns.
- Enforced store safety and cleanliness standards, reducing hazards.
- Checked drawer totals, reconciled discrepancies, and prepared bank deposits.
- Assisted with training and mentoring new team members.
CASHIER SPECIALIST
Sams Club
07.2022 - 08.2022
- Leveraged POS system to perform purchase transactions for team members and customers.
- Attended training to refresh on current procedures and learn process improvements.
- Employed technology systems to locate products or place online customer orders.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Built and maintained positive working relationships with co-workers.
- Maintained inventory and store visual presentation to meet customer needs.
CASHIER SPECIALIST
BJs Wholesale Club
10.2021 - 03.2022
- Attended training to refresh on current procedures and learn process improvements.
- Utilized upselling techniques to increase store sales.
- Leveraged POS system to perform purchase transactions for team members and customers.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Developed strong customer service skills by providing efficient and accurate service.
- Greeted and informed customers of products, fostering positive store experiences.
Education
HIGH SCHOOL DIPLOMA -
Patchogue Medford High School
Medford, NY06.2020
Skills
- Verbal And Written Communication
- Stocking And Replenishing
- Cash Management
- Time Management Skills
- Identification Checks
- Deposit Verification
- Microsoft Office
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Team collaboration
- Infection control
- Maintenance
- Waste removal
- Quality control guidelines
- Equipment inspection
- Supply management
- Customer service
- Laundry services
- Time management
- Problem-solving
- Workplace safety compliance
- Attention to detail
Timeline
Environmental Services Housekeeper
Advanced Surgery Center
02.2025 - 09.2025
CASHIER SPECIALIST
Dicks Sporting Goods
11.2022 - 02.2023
CASHIER SPECIALIST
Sams Club
07.2022 - 08.2022
CASHIER SPECIALIST
BJs Wholesale Club
10.2021 - 03.2022
HIGH SCHOOL DIPLOMA -
Patchogue Medford High School