Jeremiah Ornelas
Austin,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Sous Chef
Bureau De Post
02.2024 - 08.2024
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Kitchen Manager
Swifts Attic
01.2023 - 01.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Customer Service Representative
Realtor.com
01.2020 - 01.2022
- Connected customers to local real estate agents pertaining to listings they were interested in.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Educated customers about our company, support policies and the order of operations of purchasing or renting a property.
Education
High School Diploma -
Central High School
San Angelo, TX05.2011
Skills
- Team Leadership
- Inventory Management
- Customer Service
- Mentoring and Coaching
- Detail Oriented
Timeline
Sous Chef
Bureau De Post
02.2024 - 08.2024
Kitchen Manager
Swifts Attic
01.2023 - 01.2024
Customer Service Representative
Realtor.com
01.2020 - 01.2022
High School Diploma -
Central High School