Sales Manager with extensive experience at AutoZone, specializing in customer relationship management and technical support. Proven ability to drive sales growth through effective communication and strategic account management. Expertise in building strong client relationships and leading teams to exceed performance targets. Focused on enhancing customer experiences and efficiently resolving challenges.
Overview
3
3
years of professional experience
Work History
Sales Manager
AutoZone
Shawnee
08.2023 - 07.2025
Provided technical support for customers when needed, answering questions about product features and capabilities.
Established relationships with key clients, while maintaining existing customer base.
Managed daily operations of sales department, including supervision of staff members.
Maintained accurate records of all transactions between customers and company representatives.
Performed sales consultations and educated clients on products and services.
Established new accounts and serviced existing accounts maintaining professional relationships.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Directed and coordinated products, services and sales activities.
Enhanced sales volume through skilled support to both new and inactive customers.
Resolved customer complaints regarding sales and service.
Food Service Worker
Pioneer Ridge Retirement Center
Lawrence
08.2022 - 08.2023
Monitored inventory levels of food items used during meal services.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Delivered food orders promptly and accurately to guests tables.
Assisted with inventory management and restocking supplies as needed.
Prepared beverages such as coffee, tea, soda.
Utilized point-of-sale systems for taking orders from customers.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Greeted customers upon arrival in the dining area.
Served meals to customers in a friendly and courteous manner.
Adhered to safety procedures when handling sharp objects or hazardous materials.
Performed opening and closing duties as assigned by management.
Cleaned kitchen areas, equipment and utensils.
Replenished condiments at customer tables as needed.
Responded promptly to customer inquiries regarding menu items or special requests.
Properly stored all leftover food items after each shift.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Set up, restocked and cleaned dining areas.
Maintained order and cleanliness of work areas to conform with health codes.
Received food orders from individuals and explained offerings.
Performed variety of duties related to food service.
Complied with company service standards and adhered to inventory and cash control procedures.
Maintained professional demeanor during interactions with customers and co-workers.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Followed staff performance and service standards to deliver consistent and positive customer experiences.
Acquired new skills to support team and further accommodate customer needs.
Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Assembled and served meals according to specific guest requirements.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Filled and served various beverages for customers.
Packaged and bagged cooked food and prepared items.
Collaborated with team to deliver timely service of items.
Maintained clean and orderly appearance throughout kitchen and dining area.
Refilled condiments, napkins and server workstations.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Prepared workstations with ingredients and tools to increase efficiency.
Maintained safe food handling practices to prevent germ spread.
Directed patrons to restrooms and other amenities within facility.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.