Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Director of Plant Operations
Senior Lifestyle
2022.11 - Current
Hire, train, manage, discipline, and terminate department staff.
Implement and maintain preventative maintenance programs (TELS and daily checklist).
Coordinate compliance with local, state, and federal building codes and guidelines.
Coordinate with contractors and venders to make sure insurance and licenses are current.
Conduct regular inspections of all Life Safety Systems including fire extinguishers, sprinkler, and alarm systems.
Coordinate and perform housekeeping services to assure a high standard of cleanliness both inside and outside the building.
Coordinate annual maintenance and deep cleaning programs for apartments and common areas.
Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. • Work closely with Executive Director in creating and scheduling capital budgets.
Establish and obtain bids for all capital projects.
Coordinate annual maintenance programs for apartments and common areas.
Coordinate necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.
Ensure that the outside of the property is maintained including landscaping and snow removal.
Coordinate the removal of garbage and trash for the property.
Coordinate department’s staff schedules to ensure the proper maintenance and cleanliness of office public spaces, residential apartments, and grounds.
Prepare and follow approved department budget.
Maintain inventory control for all general supplies, parts, and equipment.
Maintain all required maintenance and housekeeping files.
Schedule and conduct training sessions and department meetings.
Prepare resident charges/billing for extra services when applicable.
Understand and implement the role of department’s safety and disaster plan.
Head safety committee meetings.
Maintenance Assistant
Senior Lifestyle
2021.01 - 2022.11
Complete work orders around the community.
Perform work and repairs needed to ready apartments prior to move-ins.
Order and organize maintenance supplies as needed.
Complete general maintenance projects, including installations and repairs involving plumbing, electrical equipment, carpentry, painting, equipment repair, snow removal, and landscaping.
Executed tasks within time and budget constraints.
Organized storage areas and tool rooms to keep areas safe and fully stocked.
Addressed emergency situations effectively under pressure while adhering to established safety procedures.
Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
Maintained detailed logs and accurate records of maintenance and repairs performed.
CNA Supervisor
Senior Lifestyle
2020.01 - 2021.01
Coordinates activities by scheduling work assignments, setting priorities, and directing work of subordinate employees.
Evaluates and verifies employee performance through review of completed work assignments and work techniques.
Identifies staff development and training needs and ensures that training is obtained.
Interviews residents to determine medical problem/condition and documents in chart for physicians.
Obtains and records resident vital signs and weight.
Administers and documents medications given by following specifically written physician's orders, including oral, topical, and suppository medications, as well as eye and ear drops.
Administers medication in accordance with 6 rights of medication administration and uses correct procedures as outlined in medication administration manual.
Participates in all in-service programs to expand and develop abilities.
Maintains compliance to all personnel policies, established community policies and procedures, and Federal and State regulations and standards, including but not limited to HIPAA privacy and confidentiality laws.
Understands and implements of Fire Safety and Disaster Preparedness Plan and evacuation procedures of community during drills and actual emergencies.
Performs various treatments not requiring license nurse.
Observes, records, and reports observations such as unexpected effects from medications.
Takes vital signs as needed prior to administration of certain medications.
Provides direct resident care.
Functions as a caregiver (or other duties as assigned) when not assigned to administer medications.
Develops and maintains courteous and professional relationships with residents, visitors, and co-workers.
Dependable and able to meet schedule requirements (attendance and punctuality) with no restrictions.
Certified Nursing Assistant
Senior Lifestyle
2019.01 - 2020.01
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Upheld infection control and prevention policies across different patient-facing areas.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Built rapport with patients and families, providing emotional support during difficult times.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Documented patient information and care activities in electronic health record.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Helped patients complete range of motion exercises to prevent loss of function during care.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Cashier Team Lead
Holiday Market
2018.01 - 2019.01
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Helped management develop employee improvement plans and motivate team members to continually improve.
Handled cash with high accuracy and took care to check bills for fraud.
Developed strong relationships with repeat customers through friendly service interactions.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Collaborated with management to develop strategies for improving the overall shopping experience.
Educated employees on register use, merchandising, and customer service.
Quickly and accurately counted drawers at start and end of each shift.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Trained team members on cash register operation and cash handling.
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Grocery Bagger
Holiday Market
2017.02 - 2018.01
Cleaned and maintained production area and equipment.
Labeled containers, container tags or products.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Provided valuable feedback on potential improvements in bagging procedures or customer interactions through regular communication with supervisors.
Communicated with customers and staff politely and professionally to uphold store standards.
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Upheld high standards of hygiene and sanitation by regularly washing hands and wearing necessary protective equipment while on duty.
Assisted cashiers with swift transactions for a streamlined checkout experience.
Removed trash, swept, and mopped floors for professional appearance.
Improved customer satisfaction by providing efficient and friendly bagging services.
Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
Prepared orders for customers without delay to deliver excellent service.
Courtesy Clerk
Kroger
2015.05 - 2016.06
Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
Met customer call guidelines for service levels, handle time and productivity.
Followed up with customers about resolved issues to maintain high standards of customer service.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Assisted customers with large purchases by carrying items to vehicles.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.