Cut and trimmed flooring to fit around obstacles and within tight spaces.
Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
Enhanced customer satisfaction by providing professional and timely flooring installation services.
Customer Service and Retail Sales
LightHouse Development
01.2022 - Current
Answered inquiries by effectively researching, locating and relaying information to customers
Memorized all company products and services to be able to answer customer questions quickly and efficiently and increase upsells
Purchase of investment properties, determining the current market value and any costs for home repair, upgrades to the home and closing cost while still making profit for the company
Made offers on properties of interest, attended closings, meet with appraisers and home inspectors
Efficiently work and multitask in a high productivity environment
Use questioning and listening skills that support effective telephone communication
Responded to customer emails and phone inquiries promptly and accurately
Delivery Driver
Woodsman Kitchen & Floors
08.2024 - 05.2025
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Representative
Paramount Builders
01.2022 - 07.2022
Developed customized sales techniques to successfully sell and upsell services to new and existing clients
Generated new business through successful networking and cold calling
Performed cost benefit and needs analysis of existing and potential customers to meet their needs
Negotiate rates with prospects and closed clients to win opportunities within the company
Package Handler
Setzer Appliance
06.2021 - 08.2021
Load truck and properly secured items to prevent damage during transportation
Provided professional moving services to customers, ensuring that their needs and requirements were always met