Jeremiah Pyfrom
New Castle,DE
Summary
Results-driven team leader with a proven track record of efficiently fulfilling orders while maintaining high operational quality. Known for strong communication skills and the ability to collaborate effectively with management to enhance productivity. Demonstrated commitment to fostering a positive work environment and achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Warehouse Manager
Piffert
New Castle, DE
03.2022 - Current
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Negotiated contracts with suppliers for material procurement needs.
- Established or monitored specific supply chain-based performance measurement systems.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Led warehouse layout optimization projects, improving workflow and space utilization.
Senior Credit Specialist
Bank of America
Newark, DE
09.2017 - 03.2022
- Analyzed financial statements of debtors to determine feasible payment solutions.
- Monitored customer accounts for changes in financial status or contact information.
- Identified opportunities for process improvement within the collections department.
- Negotiated payment plans with delinquent account holders to facilitate debt resolution.
- Utilized skip tracing techniques including phone calls, internet searches and databases.
Sales Manager
Kohl’s Department Store
Newark, DE
10.2014 - 08.2017
- Promoted to Sales Manager after six months of being a sales associate and achieving top performer results.
- Stocked, replenished, and organized inventory with accuracy and efficiency, completing the function 10% faster than the average associate.
- Led 12 associates, managed proper and attractive merchandise displays as designed by store policy, and delegated work to improve sales and customers' shopping experience.
- Responsible for store manager duties within the housewares department on particular shifts, including opening and closing meetings, projects, and solving all customer issues within the department.
Education
High School Diploma -
William Penn
New Castle 06-2014
Some College (No Degree) - Cyber Security
Google Certification
Santa Clara, CASkills
- Leadership
- Database management
- Customer service
- Collaborative teamwork
- Operations management
- Reporting and correspondence
Accomplishments
- BOA Global Recognition - Top Performance Metrics in July 2018
- BOA Global Recognition- Developed and lead an exercise to identify and improve weaknesses amongst my team in July 2018.
- BOA Global Recognition- Assisting our new coaches in projects to increase associates call metrics and quality.
- Kohl’s Award- Best Sales Award YOY in the district, 15% of stores sales overall.
- Kohl’s Award- Assisted an average of 45 customers each day by responding to inquiries and finding products.
- Kohl’s Award- Highest customer service award for going above and beyond daily expectations and customer satisfaction.
Timeline
Warehouse Manager
Piffert
03.2022 - Current
Senior Credit Specialist
Bank of America
09.2017 - 03.2022
Sales Manager
Kohl’s Department Store
10.2014 - 08.2017
High School Diploma -
William Penn
Some College (No Degree) - Cyber Security
Google Certification
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