Jeremiah Ramirez
Corpus Christi,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
23
23
years of professional experience
Work History
Managing Partner
Brinker International, Chili's Grill & Bar
Corpus Christi, Texas
01.2001 - 03.2024
- Monitored daily operations to ensure adherence to established policies and procedures.
- Created weekly work schedules according to staffing needs.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
- Resolved customer complaints in a professional manner.
- Maintained accurate inventories of food, supplies and equipment.
Restaurant Owner
Mise en Place Mobile Cafe
Corpus Christi, TX
08.2015 - 11.2017
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Established standards for quality control, customer service, health and safety regulations.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Negotiated contracts with vendors for food, equipment and supplies.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Created promotions and special events to attract customers and boost sales.
- Developed menus that featured local ingredients while meeting customer demands.
- Optimized profits by controlling food, beverage and labor costs.
- Managed food preparation, guest interaction, quality control and customer relations.
- Developed successful marketing plans to increase sales and profits while managing costs.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory..
Education
Associate of Applied Science - Restaurant And Culinary Management
Del Mar College
Corpus Christi, TX05-2013
Skills
- Firm financial oversight
- Business partnership development
- Cross-functional team leadership
- Operations Management
- Strategic Planning
- Kitchen safety knowledge
- Budgeting expert
- Business Management
- Schedule Coordination
- Social Media Marketing
- Guest Relations:
- POS system knowledge
- Inventory Management
- Teamwork and Collaboration
- Problem-Solving
- Managing Operations and Efficiency
- Multitasking
- Positive Attitude
- Adaptability
- Reliability
- Financial Planning
- Sales expertise
- Customer Engagement
References
References available upon request.
Timeline
Restaurant Owner
Mise en Place Mobile Cafe
08.2015 - 11.2017
Managing Partner
Brinker International, Chili's Grill & Bar
01.2001 - 03.2024
Associate of Applied Science - Restaurant And Culinary Management
Del Mar College
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