Summary
Overview
Work History
Education
Skills
Volunteer Work
Certification
CompTIA A+
Timeline
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JEREMIAH RICHARDSON

Applying For Help Desk
South Orange,United States

Summary

Entry-level information technology professional who sets up hardware and software to meet company specifications. Friendly and upbeat team player who has experience being a leader

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

TV Production Assistant

Severeance
11.2022 - 05.2023
  • Provided critical support during live broadcasts, troubleshooting technical issues as needed for seamless transmission of content.
  • Handled administrative tasks such as updating call sheets and helped to maintain organized production environments.
  • Improved on-set health and safety by conducting thorough equipment checks and promptly addressing potential hazards

Verizon Associate

Verizon
01.2020 - 06.2022
  • Resolved technical issues by troubleshooting.
  • Enhanced user experience by addressing and resolving technical issues promptly.
  • Demonstrated strong analytical, troubleshooting and problem-solving skills.
  • Performed troubleshooting and repair of mobile devices and tablets, and sometimes Windows workstation computer
  • Conducted thorough research on emerging technologies, keeping team informed of relevant trends.
  • Participated in ongoing professional development opportunities to expand technical knowledge base.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Intern

Essex County Prosecutor's Office
07.2016 - 09.2016
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.

Education

Bachelor of Science - Criminal Justice

Rutgers, The State University of New Jersey
New Brunswick, NJ
08.2017 - 05.2022

Skills

    Proficient in software

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Volunteer Work

A member of the Audio/Visual Ministry team for the First Baptist Church of South Orange since September of 2020

  • Troubleshooting, installation, and configuration of cameras, TV's, speakers, monitors, and Apple Desktop computer
  • Made then helped fish Ethernet and coaxial cables throughout the church
  • Troubleshooting microphones for sound check by applying to correct frequency

Certification

CompTIA A+

CompTIA A+

Provided me with the skills necessary to be proficient in technical support with Windows, Linux, MacOS computers, as well as mobile devices

Timeline

CompTIA A+

04-2024

Life Insurance License

12-2023

Health Insurance License

12-2023

TV Production Assistant

Severeance
11.2022 - 05.2023

Verizon Associate

Verizon
01.2020 - 06.2022

Bachelor of Science - Criminal Justice

Rutgers, The State University of New Jersey
08.2017 - 05.2022

Intern

Essex County Prosecutor's Office
07.2016 - 09.2016

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