Jeremiah Richardson
Hinesville,GA
Summary
Seasoned professional with 3 years of customer service experience, seeking a Customer Support Associate role. Excelled in enhancing customer relations as a Mosquito Control Technician; adept in stocking and service tasks at Lowe's Home Improvement. Skilled in team collaboration, problem-solving, and maintaining high service standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
FedEx Package Handler
FedEx
Richmond Hill
06.2023 - Current
- Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment.
- Excellent interpersonal, organizational and time management abilities. Hardworking pack-handler team member skilled in safely moving heavy loads manually.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Working Gap
Self Employed Services
Hinesville, Georgia
06.2021 - 01.2023
- From January 2021 to June 2023, time has been spent honing a few skills
- It allowed time to figure out what steps to take next and also build up a portfolio to showcase what could be done for a video project.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Mosquito Control Technician
Liberty County Board of Commissions
Hinesville
10.2020 - 12.2020
- Mosquito technician sprayer for the Liberty Country Mosquito Control
- During this seasonal opportunity, it was possible to create and strengthen customer relations with the residents of both Hinesville and Midway Georgia.
- Provided outstanding customer service, addressing concerns and answering questions about mosquito control methods effectively.
- Maintained accurate records of treatments performed, inspection findings, and any necessary follow-up actions.
- Reduced environmental impact by selecting eco-friendly pesticides when treating affected locations.
Overnight Stocker/Customer Service
Lowes' Home Improvement
Hinesville
04.2017 - 04.2019
- Night Stocking/Receiving, unloading truck(s), IRPs and down stocking.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
Stock Associate Part-Time
Dollar General
Pooler, GA
04.2016 - 05.2016
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
- Stored returned items in designated area according to company policy.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
Education
High School diploma -
Bradwell Institute
Hinesville, GA05.2010
N/A, (B.S.) Chemistry -
Georgia Southern University
Savannah, GASkills
- Video Editing
- Customer Service
- Vegas Pro 20 Proficient
- Content Creation
- Microsoft Word Proficient
- Video Production
- Computer Skills
- Communication Skills
- Typing
- Inside Sales
- Freight Handling
- Truck loading
- Warehouse Safety
- Heavy Lifting
- Truck loading and unloading
- Computer competency
Languages
English
Full Professional
Timeline
FedEx Package Handler
FedEx
06.2023 - Current
Working Gap
Self Employed Services
06.2021 - 01.2023
Mosquito Control Technician
Liberty County Board of Commissions
10.2020 - 12.2020
Overnight Stocker/Customer Service
Lowes' Home Improvement
04.2017 - 04.2019
Stock Associate Part-Time
Dollar General
04.2016 - 05.2016
High School diploma -
Bradwell Institute
N/A, (B.S.) Chemistry -
Georgia Southern University