Summary
Overview
Work History
Education
Skills
Timeline
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Jeremiah Roberts Jr

Kearney,NE

Summary

Versatile and dynamic, with a proven track record in crisis management and leadership, honed as a Military Police Officer with the Army National Guard. Excelled in high-pressure situations, ensuring safety and enforcing military law. Adept in weapons handling and a strong communicator, I consistently enhanced team efficiency and safety protocols.


Overview

4
4
years of professional experience

Work History

Team Leader Manager

Walmart
02.2025 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Military Police Officer

Army National Gaurd
03.2024 - Current
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.

Lifeguard

City of Gibbon
04.2021 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Gibbon High School
Gibbon, NE
05-2024

Skills

  • Weapons handling
  • Self-defense training
  • Crime scene management
  • Weapons training
  • Crisis management
  • Law enforcement
  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • Physical fitness

Timeline

Team Leader Manager

Walmart
02.2025 - Current

Military Police Officer

Army National Gaurd
03.2024 - Current

Lifeguard

City of Gibbon
04.2021 - 08.2024

High School Diploma -

Gibbon High School

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Jeremiah Roberts Jr