Enthusiastic Outreach Worker committed to comprehensive care and community advocacy. Adept at connecting individuals and helping with day-to-day struggles while planning for future goals.
Overview
29
29
years of professional experience
Work History
Outreach Worker
The Inter-Church Council of Greater New Bedford
New Bedford, MA
01.2024 - Current
Assisted clients in navigating various community resources and services.
Participated in team meetings regarding program goals and objectives.
Represented the organization at various events throughout the year.
Educated citizens on resources and programs in local community.
Implemented community outreach and engagement plans to reach vulnerable communities.
Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Initiated contact with potential clients through outreach in the community.
Provided assistance with harm reduction materials.
Host
Olive Garden Restaurant
North Dartmouth, MA
05.2021 - 02.2024
Greeted guests upon arrival and provided them with menus.
Managed dining room layout to maximize efficiency of staff members.
Assisted other departments when needed such as bussing tables or delivering food orders.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Captain of Correctional Officers
Virginia Department of Corrections
Pound, VA
09.1995 - 11.2019
Planned, coordinated and supervised daily operations of correctional facility.
Provided direction to subordinate staff on operational issues related to security, custody, discipline and treatment of inmates.
Evaluated employee performance and provided feedback to improve job performance.
Intervened during crisis situations utilizing de-escalation tactics; called for backup assistance as needed.
Communicated information regarding security, safety and operations through chain of command.
Education
CNA License -
Mount Empire Community College
Big Stone Gap, VA
12-1995
Some College (No Degree) - General Studies
Bristol Community College
Fall River, MA
Skills
Community Engagement Advocate
Data Acquisition
Diversity Sensitivity
Harm reduction
Consumer Advocacy
Timeline
Outreach Worker
The Inter-Church Council of Greater New Bedford
01.2024 - Current
Host
Olive Garden Restaurant
05.2021 - 02.2024
Captain of Correctional Officers
Virginia Department of Corrections
09.1995 - 11.2019
CNA License -
Mount Empire Community College
Some College (No Degree) - General Studies
Bristol Community College
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