Adept at ensuring on-time deliveries and stellar customer service, I leveraged skills in route planning and effective communication at UPS to enhance operational efficiency and resolve customer issues promptly. Demonstrated proficiency in equipment maintenance and problem-solving, significantly contributing to a positive and adaptable work environment. My commitment to excellence is evident in every task I undertake.
Overview
1
1
year of professional experience
Work History
Delivery Assistant
UPS
Arlington, TX
09.2024 - 01.2025
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Provided courteous customer service to customers when delivering goods.
Processed shipment documents neatly and efficiently for each load.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Planned routes and obtained customer signatures on receipts.
Communicated with dispatcher for change of route or delivery information.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Ensured that all deliveries were complete, accurate and on time.
Property Maintenance Worker
School For Allied Health Professionals
Arlington, TX
09.2023 - 08.2024
Maintained records of all maintenance activities performed on the property.
Managed inventory of supplies used for property maintenance tasks.
Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
Repaired machines, equipment or structures using tools or equipment.
Implemented troubleshooting techniques to resolve issue.
Operated power tools such as saws and drills to perform various repairs.
Cleaned common areas of the property including lobbies, hallways, stairwells, elevators, restrooms.
Routinely inspected equipment for preventive and emergency maintenance needs.
Responded to service requests from tenants in a timely manner.
Ordered parts, supplies or equipment from catalogs or suppliers.