Jeremiah Smith
Lincoln,NE
Summary
Developed expertise in customer service within fast-paced environments, focusing on effective communication and problem-solving. Demonstrated ability to work collaboratively with diverse teams, ensuring positive customer interactions. Seeking to transition into new field where these skills can drive impactful results.
Overview
4
4
years of professional experience
Work History
Quick Service Team Member
Abel Dining Services
Lincoln, NE
06.2025 - Current
- Delivered exceptional customer service during high-traffic events and daily operations.
- Assisted in training new team members on standard operating procedures and customer interaction techniques.
- Coordinated logistics for event setups, ensuring timely readiness and adherence to safety protocols.
- Monitored inventory levels and assisted in supply ordering to maintain operational readiness.
- Conducted regular maintenance checks on equipment, ensuring optimal functionality for service delivery.
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
Car Wash Attendant
Club Car Wash
Omaha, NE
12.2024 - 06.2025
- Operated car wash equipment efficiently, ensuring high-quality service and customer satisfaction.
- Maintained cleanliness of work areas and equipment to promote safety and operational efficiency.
- Assisted customers with vehicle care tips, enhancing overall service experience and client engagement.
- Trained new staff on equipment usage and safety protocols to improve team performance and service consistency.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Package Handler
FedEx
Omaha, Nebraska
09.2024 - 10.2024
- Load multiple delivery vans simultaneously with packages from a belt line.
- Operate efficiently in a fast-paced environment, ensuring adherence to procedures.
Server
IHOP
Lincoln, Nebraska
08.2022 - 05.2024
- Welcomed and interacted with customers to ensure a positive dining experience.
- Managed multiple tables, ensuring guests' needs were met promptly.
- Handled cash transactions and maintained accurate counts.
- Promoted company specials and promotions to increase sales.
Education
Bachelor of Science - Aviation
University of Nebraska At Omaha
Omaha05.2028
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Strong written and oral communication skills
- Strong work ethic
- Patience and composure
- Customer service
- Teamwork and collaboration
- Innovation and creativity
Timeline
Quick Service Team Member
Abel Dining Services
06.2025 - Current
Car Wash Attendant
Club Car Wash
12.2024 - 06.2025
Package Handler
FedEx
09.2024 - 10.2024
Server
IHOP
08.2022 - 05.2024
Bachelor of Science - Aviation
University of Nebraska At Omaha