Jeremiah Strand

Work History

Community Counseling and Correctional Services

02.2024 - 10.2024

Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Ensured accurate financial reporting with meticulous record-keeping and data entry tasks.
Increased efficiency in accounts payable processing through automation tools and software integration.
Conducted regular account audits to identify discrepancies and resolve outstanding balances in a timely manner.
Cultivated positive working relationships with vendors by addressing concerns promptly, leading to increased trust between parties involved.
Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
Collaborated with cross-functional teams to ensure proper coding of expenses and revenue recognition.

Motor Vehicle Division

08.2022 - 02.2024

Examined forms to determine insurance coverage and validity.
Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
Explained test processes to students.
Monitored students during tests.
Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
Served as a subject matter expert on specific industries or types of applications, guiding colleagues in their evaluations when needed.
Kept up-to-date with state and federal regulations to prevent errors and fraud.
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Performed routine data entry or document management.
Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
Reduced processing time by implementing streamlined workflows for more efficient application reviews.

Montana Technological University

04.2020 - 08.2022

Participated in ongoing professional development activities to stay current on best practices in the field of evaluation.
Maintained a high degree of professionalism when dealing with sensitive information or challenging situations during the course of an evaluation.
Managed multiple high-priority projects simultaneously while maintaining strict deadlines and attention to detail.
Streamlined the evaluation process for increased efficiency, leading to faster decision making.
Assessed transcripts from universities to determine whether grades are transferrable.
Demonstrate exceptional customer service as the face of the University by email, phone, and mail.
Processed applications and assist students as necessary.
Managed students and families with any problems that arise from beginning to end of application, registration, to financial aid processing.
Audited and organized files, records, and sensitive information.
Implemented my own ideas to progress innovation in the workplace.

Bob Wards

06.2018 - 02.2020

Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Defined clear targets and objectives and communicated to other team members.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Accomplished multiple tasks within established timeframes.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved marketing to attract new customers and promote business.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Developed detailed plans based on broad guidance and direction.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Domino's Pizza

09.2016 - 06.2018

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Implemented loss prevention strategies, significantly reducing shrinkage.
Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.