Jeremiah Swearingen
Clarksville,United States
Summary
A dynamic Store Manager with 10 years of experience specializing in retail sales, operations management, and organizational leadership. A strong history of building and managing diverse teams to deliver exceptional service. Adept at leading and training initiatives to drive store profitability and customer loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Leader
Raising Cane's Restaurants
Clarksville, TN
06.2024 - Current
- Enhanced team productivity by fostering a collaborative work environment.
- Guided team members to achieve departmental goals through effective mentorship.
- Improved project outcomes with strategic planning and resource allocation.
- Achieved higher team morale, leading initiatives to recognize employee contributions.
- Developed leadership skills to effectively manage diverse teams and projects.
- Improved communication channels by implementing regular team meetings.
- Led teams to deliver high-quality results and meet client expectations.
- Cultivated a positive work environment to promote employee engagement and satisfaction.
- Facilitated training sessions for skill enhancement and professional development.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Assisted with new hire processing and existing training programs.
Store Manager
Starbucks
Clarksville, United States
12.2012 - Current
- A dynamic Store Manager with 10 years of experience specializing in retail sales, operations management, and organizational leadership
- A strong history of building and managing diverse teams to deliver exceptional service
- Adept at leading and training initiatives to drive store profitability and customer loyalty
- Trained and supported store leaders at multiple locations, resulting in improved metrics.(Speed of service, customer connection, incorporating new tools and resources)
- Manage all daily functions of retail operations within the store, including visual merchandising for new products, implementing new systems, inventory management, and P&L
- Planned and orchestrated meetings at store level and district level to set up new systems and bring district partners along
- Created a community atmosphere by getting my team invested in volunteer work outside of their four walls
- Trained and developed several partners from entry positions to leadership positions
- Increased my store sales from 40,000 - 65,000 within a 3 month span by building capabilities of baristas and shift supervisors
- Worked with peers and district managers to help plan, open, and remodel nine locations
- Managed daily operations of two locations while maintaining and improving metrics at both locations
- Store Manager Trainer
- Coffee Master
- Customer Service
- Problem Solving
- Organization and Project Management
- Time-management
- Adaptability
Education
Bachelor - Software Engineering
Arizona State University
Tempe, Arizona12.2024
Certificate - Full Stack Web Development
Vanderbilt University
Nashville, Tennessee02.2023
Bachelor - Computer Science
Austin Peay State University
Clarksville, Tennessee12.2014
Skills
- Full Stack Web Development
- Customer Service
- Problem Solving
- Organization and Project Management
- Time-management
- Adaptability
- Decision making
- Team management
- Strategic planning
- Conflict resolution
- Effective communication
- Mentorship
Certification
Full Stack Web Development, 02/01/23, Vanderbilt University
Personal Information
Title: Store Manager
Timeline
Assistant Restaurant Leader
Raising Cane's Restaurants
06.2024 - Current
Store Manager
Starbucks
12.2012 - Current
Certificate - Full Stack Web Development
Vanderbilt University
Bachelor - Computer Science
Austin Peay State University
Bachelor - Software Engineering
Arizona State University