Jeremiah Taylor
Magnolia,Texas
Summary
Results-driven Customer Service Professional with extensive experience resolving complex customer issues. Proven expertise in communication and problem-solving, enhancing customer satisfaction and organizational success. Strong commitment to team collaboration and adaptability in dynamic environments.
Overview
12
12
years of professional experience
Work History
Custodial Manager
Compass USA Group, Texas A&M Campus
02.2024 - 03.2025
- Resolved customer complaints regarding custodial services professionally and efficiently
- Directed custodial staff on daily assignments and special projects to enhance productivity
- Conducted regular inspections to ensure compliance with cleanliness standards
- Collaborated with management teams across departments to coordinate operational efforts
Porter/Maintenance Assistant
Whataburger
11.2022 - 11.2023
- Ensured exceptional customer service by promptly addressing inquiries and concerns
- Maintained cleanliness of parking lots, outside grounds and grease traps on a daily schedule
- Executed floor cleaning tasks using industrial equipment, including sweeping, mopping and vacuuming
- Stocked and maintained supplies
Safety Ambassador/Night Dispatcher
Block by Block
10.2019 - 09.2021
- Assisted patrons and tourists in downtown Houston with respect and dignity
- Addressed public ordinances to ensure compliance in downtown area including detailed reports
- Delivered night dispatching and technical support for office equipment
- Certified Segway operator and rapid response during emergencies
Store Associate
7-Eleven
03.2013 - 09.2015
- Strengthened customer relationships by delivering exceptional service and promoting standards.
- Oversaw daily store operations, enhancing efficiency and customer satisfaction.
- Organized merchandise pricing, signage, and stocking for optimal presentation.
- Calculated sales and entered cash reports, ensuring accurate daily accounting.
- Maintained 96% compliance with operational policies and state regulations on sales.
Education
Lone Star College
Tomball, TexasSkills
- Customer service excellence
- Inventory Management
- Problem-solving skills
- Scheduling and coordination
- Cleaning methods
- Administrative reporting
- Training and mentoring
- Task assignment
- Health and safety compliance
- Ordering cleaning supplies
Timeline
Custodial Manager
Compass USA Group, Texas A&M Campus
02.2024 - 03.2025
Porter/Maintenance Assistant
Whataburger
11.2022 - 11.2023
Safety Ambassador/Night Dispatcher
Block by Block
10.2019 - 09.2021
Store Associate
7-Eleven
03.2013 - 09.2015
Lone Star College