Jeremiah Thomasson
Venus,TX
Summary
Versatile and analytical professional with a strong foundation in business management, active property
and casualty licensing, and hardware assembly. Proven success in high-volume customer service,
consultative relationship-building, and multi-channel communication environments. Adept at
troubleshooting complex system issues, navigating multi-state compliance regulations, and executing
hands-on technical setups. Eager to leverage strong problem-solving skills, operational discipline, and
technical aptitude in a data center, customer advocacy, or claims-focused career.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Licensed Inside Sales Representative (Outbound)
Allstate
11.2025 - Current
- Ensured multi-state regulatory compliance across 50 jurisdictions, adhering to Property & Casualty insurance laws and policy standards to mitigate legal risks.
- Delivered omni-channel customer support through inbound and outbound calls, live chat, SMS, and digital platforms, enhancing customer satisfaction in a remote environment.
- Conducted comprehensive risk assessments by investigating customer needs, identifying coverage gaps, and analyzing risk profiles to recommend ideal insurance solutions.
- Managed policy lifecycles by resolving inquiries and de-escalating customer concerns, while maintaining accurate documentation and client records in database quoting systems.
- Remote
New/Used Car Sales Consultant
Vandergriff Hyundai
Arlington, TX
02.2023 - 11.2025
- Surpassed monthly sales targets through active listening, consultative needs-analysis, and strategic problem-solving, enhancing overall sales performance.
- Cultivated long-term client relationships that generated high volumes of repeat and referral business, establishing strong brand loyalty.
- Facilitated seamless financial transactions by negotiating financing agreements and contract terms with clients while ensuring transparency, accuracy, and legal compliance.
- Collaborated with finance, service, and inventory teams to streamline customer journey and improve operational efficiency.
Customer Service Associate, Daytime & Overnight Grocery Stocker, Produce Clerk, Dairy Clerk
Kroger
Mansfield, TX
03.2021 - 01.2023
- Executed frontline customer service by assisting with inquiries, resolving customer complaints, and ensuring customer satisfaction across multiple departments.
- Enhanced store sales through merchandising, stock management, and training new associates.
- Balanced a rigorous full-time collegiate athletic and academic schedule while maintaining exceptional job performance, demonstrating high-level discipline, time management, and teamwork.
- Earned a Department Manager promotion offer while completing college, reflecting rapid leadership progression and reliability.
Education
Bachelor of Science - Business Management & Bible
Dallas Christian College
Dallas, TX05-2023
Freshman Year Accomplishments -
East Texas Baptist University
Marshall, TX01-2019
Master of Business Administration (MBA) -
Nelson University
Waxahachie, TXSkills
- Customer Service & Operations: Multi-Channel Support (Inbound/Outbound, Live Chat, SMS), Dispute & Issue Resolution, Client Retention, and Cross-Functional Collaboration
- Claims & Compliance: Risk Assessment, Regulatory Compliance (Multi-State Property & Casualty), Policy Documentation, and Accurate Data Entry
- Software Systems: Office 365, Microsoft Teams, Zoom, CRM Software, Dealer Socket, Automotive Mastermind, Alvaria, and Discord
- Data Center & Hardware: Gaming PC Hardware Assembly, Windows OS (10 & 11), Peripheral Integration, Equipment Diagnostics, and System Troubleshooting
Certification
- Texas Property & Casualty Producer License
- Texas All Lines Adjuster License (Pre-Licensing Completed)
- TDI-Approved Adjusters Academy of Texas
Collegiate Athletics & Competitive Experience
- NCAA Division III Baseball – East Texas Baptist University (ETBU)
- NCCAA Division II Baseball – Dallas Christian College (DCC):
- Competed as a versatile Catcher, Infielder, and Outfielder, demonstrating high-level discipline, resilience, and collaborative teamwork within structured collegiate sports programs.
- NAIA, ECAC, NECC Collegiate Esports – Nelson University (formerly SAGU):
- Competed in high-stakes Call of Duty team tournaments, sharpening tactical strategy, split-second decision-making, and seamless cross-functional communication under pressure.
Timeline
Licensed Inside Sales Representative (Outbound)
Allstate
11.2025 - Current
New/Used Car Sales Consultant
Vandergriff Hyundai
02.2023 - 11.2025
Customer Service Associate, Daytime & Overnight Grocery Stocker, Produce Clerk, Dairy Clerk
Kroger
03.2021 - 01.2023
Bachelor of Science - Business Management & Bible
Dallas Christian College
Freshman Year Accomplishments -
East Texas Baptist University
Master of Business Administration (MBA) -
Nelson University