I am motivated individual with 2 decades of supervision experience in a Correctional facility environment. Goal driven with field experience of supervising large groups of up to 53 personnel, and 4 subordinate supervisors. To ensure deadlines are meet, within safety and policy requirements under standard operation procedures.
Diligent with solid background in maintaining security protocols and ensuring safety in various environments. Successfully managed access control and incident response, providing secure atmosphere. Demonstrated ability to handle high-pressure situations and effectively communicate with team members.
Overview
25
25
years of professional experience
5
5
Certification
Work History
Armed Security Officer
St. Joseph's Hospital
06.2024 - 11.2024
Company Overview: Dignity Health emergency room security
Website: [Not provided]
Provided security to stand alone emergency room
Duties included providing security for medical personnel working on site, equipment, and property protection due to large amount of homeless near facility
While trying to maintain a friendly welcoming environment to potential patients and visitor
A no tolerance atmosphere of violent behavior, or profanity used at staff and personnel
Dignity Health emergency room security
Website: [Not provided]
Security Officer
Prosegur USA
12.2023 - 05.2024
Company Overview: Security of facility
Patrolled and monitored premises by foot, of health clinic, ensuring homeless are not camping, soliciting, or trespassing, and using company resources as electricity to charge cell phones.
Escort staff to cars if needed for safety, or to lab drop boxes for outgoing tests
Located in a very high drug and gang traffic area in Phoenix for homeless, as facility is next to a park and hospital around 51 Ave.
Reported suspicious activities and persons to law enforcement.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Security Lieutenant private prison
The Geo Group
07.2022 - 06.2023
Was assigned as a security Lieutenant on swing shift
I would oversee the operation of the prison setting from, feeding, work turnouts, medical, classes assigned, and that rules were being followed by inmates and enforced by staff
Coordinated security protocols to ensure safety of all personnel and assets.
Provided security in facility, and to the public by maintaining control of all inmates assigned to facility through counts
Reviewed posts, time cards of employees.
Improved team response times by conducting regular training sessions.
Managed shift schedules to ensure consistent security coverage.
Maintained detailed incident reports to support investigations and follow-up actions.
Managed a team of security officers, providing effective leadership and supervision to ensure optimal performance.
Retired Correctional Lieutenant
Arizona Department of Corrections
05.2000 - 12.2021
Company Overview: Protecting of the public by accountability of inmates at all times.
Ensure all State of Arizona and Department of Corrections policies and procedures are followed by all staff, with special attention to matters of institutional security
Provide effective supervision of sergeants and staff
Fulfill the duties as the Chief of Security as assigned in the absence of the Captain
Take corrective action when subordinate supervisors and staff are not performing their duties, or fail to follow and comply with written or verbal orders
Correctional Lieutenants (shift commanders) duties include: To ensure that sergeants perform frequent unannounced observations and monitor staff in the performance of their duties
Administrative duties to include: Industrial injury reports, Significant incident reports, incident command reports, disciplinary reports, and information reports
Hold daily briefings
Complete roster scheduling of subordinate supervisors and staff, to ensure shift coverage by Sergeant in my absence
Rosters scheduled out two weeks in advance
Schedule all subordinate supervisors and staff, annual training and leave for the year
Update rosters for shift schedules as needed, In the event of a unforeseen staff absence, take staff off next shift roster
Take corrective action when staff fail to follow Department policy on attendance with unscheduled absences
Finally: The shift Lieutenant is to oversee the daily orderly operation of the shift
Inspecting all encompassed ground buildings, housing units, perimeters, personnel, and equipment
Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
Evaluated performance of staff to identify areas for improvement.
Developed crisis management plans, preparing staff for emergencies.
Improved reporting accuracy with detailed documentation of incidents.
Education
Some college - Computer Information Systems
DeVry University
Phoenix, AZ
11.2000
High school diploma or GED - High School
Roy C Start High School
Toledo, OH
06.1989
Skills
Law Enforcement
Supervising Experience
Employee Evaluation
HIPAA
Surveillance
Management
Administrative Experience
Conflict Management
Leadership
Strategic Planning
Public safety
Emergency Management
Guest relations
EMR Systems
Search and seizure
Communication skills
Surveillance monitoring
Manufacturing
De-escalation techniques
Operations Management
Crowd control
Crisis Intervention
Facility protection
Writing Skills
Emergency response
Microsoft Office
CCTV
Janitorial experience
Customer service
Equipment inspection
Contraband identification
Conflict de-escalation
Defensive tactics
Access control
Staff monitoring
First responder experience
Intelligence gathering
Evidence storage
Staff assistance
Self-defense training
Radio communication
Firearms proficiency
Certification
First Aid Certification, Jeremiah Thompson, 02/27/23, 02/27/25
Environmental Services Housekeeper at Tampa General Hospital, St. Joseph's HospitalEnvironmental Services Housekeeper at Tampa General Hospital, St. Joseph's Hospital