Jeremiah Velazquez
Palm Coast,FL
Summary
Young motivated veteran looking to continue to serve by serving the community. Eager to learn and tackle the next challenge. Lawn Care Service Manager and former US Army Infantry Fire Team Leader. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as relationship-building skills.
Overview
5
5
years of professional experience
Work History
Lawn Care Service Manager
Top Turf
04.2023 - 06.2024
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Trained and supervised team of service staff members to meet business goals.
Infantry Fire Team Leader
US Army
02.2021 - 05.2022
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Directed logistical training procedures in accordance with military regulations.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Military Driver
US Army
09.2019 - 02.2021
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Reduced equipment downtime through proactive troubleshooting and preventive maintenance practices on all vehicle components.
- Increased crew safety, performing regular inspections and addressing potential hazards in a timely manner.
Education
GED -
Texas Education Agency
Bryan, TX07.2019
Skills
- Leadership and mentoring
- Combat lifesaver certified
- Expert marksmanship
- Level 1 certified in combatants
- Employee Training and Development
- Customer Service Management
- Reliable and Responsible
- Teamwork and Loyalty
Timeline
Lawn Care Service Manager
Top Turf
04.2023 - 06.2024
Infantry Fire Team Leader
US Army
02.2021 - 05.2022
Military Driver
US Army
09.2019 - 02.2021
GED -
Texas Education Agency
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