Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Pizza Hut
Middleburg, Florida
11.2024 - Current
Supervised team members during busy shifts to ensure efficient service.
Trained new staff on company policies and food safety procedures.
Conducted regular quality checks on food items and service standards.
Implemented cleaning procedures to maintain a sanitary work environment.
Assisted in developing promotional strategies to increase customer engagement.
MIS Tech I
Clay County Board Of County Commissioners
08.2022 - 10.2024
Maintained quality assurance and customer satisfaction objectives.
Executed diagnostics, troubleshooting and evaluations on Merkai and Juniper nettwork equipment.
Organized work to meet demanding production goals.
Completed job reports and logs immediately following service calls.
Performed routine maintenance on Wireless Routers for Clay County Fire Rescue's Engines and Rescues
Customer Service Associate
Wawa
04.2021 - 08.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Crew Trainer
McDonald's
05.2019 - 05.2021
Taught new team members correct procedures for all areas of operations.
Trained other employees in customer service, food safety and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Associates Of Art -
Saint Johns River State College
Orange Park, FL
05-2025
Highschool Deploma -
Middleburg High School
Middleburg, FL
05-2021
Skills
Assembly and Production
Project Support
Issue Resolution
Analytical Software
Deadline Compliance
Time Management
Customer Interaction
Project Management
Information Tracking
Troubleshooting and Diagnostics
Network Troubleshooting
Web Applications
Accomplishments
Major Projects Include Setting up the new Security system for the Clay county court house,Being involved in the net work refreshing for the clay county fair grounds
Certification
Comptia A+
Microsoft MTAs in Networking, Cloud Management, Software and Hardware, Security