Jeremiah Williams
Baltimore,MD
Summary
Compassionate Disability Support Worker known for high productivity and efficient task completion. Skilled in developing personalized support plans, implementing effective communication strategies, and managing time effectively to meet individual needs. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported. Compassionate Disability Support Worker with experience in providing personalized care and assistance to individuals with disabilities. Strengths include strong interpersonal skills, adaptability to diverse situations, and knowledge of various therapeutic techniques. Previous work has shown ability to foster independence among clients while ensuring safety and comfort. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
PG parks and Recreation
Hyattsville, MD
02.2024 - Current
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Collaborated with other professionals to develop treatment plans for clients.
- Developed strategies to help individuals cope with their disability.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
- Maintained records of services provided, client progress, and goals achieved.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Managed challenging behaviors through positive reinforcement techniques.
- Administered medication according to doctor's orders and monitored side effects.
- Helped disabled persons access community resources such as housing options or job training programs.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Collaborated with community workers to implement exciting social activity programs within facility.
Cashier
Marshalls
Clinton, MD
08.2021 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Offered customers carry-out service at completion of transaction.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Potomac High School
Oxon Hill, MD05-2024
Skills
- Incident Reports
- Client Needs Assessment
- Independent Living Support
- Individual Support Plans
- Home Healthcare Services
- Risk Assessments
- Relationship Building
- Personal Care
- Appointment management
- Computer Skills
- Life Skills Training
- Youth Services
- Safety Management
- Cash Register Operation
- Cash Handling
- Customer Assistance
- Product Recommendations
- Customer Service
- ID Verification
- Returns processing
- Payment Processing
- Product restocking
- Merchandise exchange
- Cash handling and management
- Ordering and stocking
Affiliations
- I am an honors student at Coppin State University, I play sports and participate in campus activities.
References
References available upon request.
Timeline
Disability Support Worker
PG parks and Recreation
02.2024 - Current
Cashier
Marshalls
08.2021 - 08.2024
High School Diploma -
Potomac High School
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