Jeremiah Wing
Bear,DE
Summary
Dynamic and versatile professional with extensive experience in customer service, warehouse operations, educational support, and entertainment/media production. Certified in audio engineering and proficient in HTML/CSS coding, demonstrating a strong work ethic and adaptability across diverse industries. Recognized for delivering exceptional service, leadership, and creativity in high-pressure environments while consistently exceeding targets and driving success. Committed to leveraging strong problem-solving abilities and excellent communication skills to enhance team collaboration and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Front-End Associate
Costco Wholesale
05.2021 - 02.2024
- Processed 250+ member transactions per shift with 100% accuracy, ensuring compliance with financial controls and company policies.
- Cross-trained across four departments (Stocking, Tire Shop, Food Court, Gas Station), reducing staffing gaps and increasing operational flexibility.
- Consistently upheld safety, sanitation, and service standards during peak periods, contributing to higher member satisfaction scores.
- Recognized by management for adaptability, integrity, and leadership in high-volume environments.
- Assisted customers with product inquiries and ensured high levels of satisfaction.
- Trained new associates on operational procedures and customer service standards.
- Collaborated with team members to streamline checkout processes, reducing wait times.
- Resolved customer complaints promptly, contributing to a positive shopping experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Facilitated cash, check and credit transactions on cash register with 85% accuracy.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
Customer Service Representative
Wawa
02.2019 - 01.2021
- Delivered high-quality service in a fast-paced retail setting, handling 200+ transactions daily.
- Ensured compliance with age-restricted sales laws and maintained accurate cash handling.
- Supported merchandising and store organization, contributing to strong customer satisfaction ratings.
- Resolved customer inquiries and complaints with effective communication and problem-solving skills.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
Warehouse Associate
Echo Data
07.2019 - 01.2020
- Managed inventory intake and shipment processes with forklifts and pallet jacks, reducing errors in order fulfillment.
- Performed quality checks and assisted in production changeovers, ensuring timely and accurate shipments.
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Managed incoming and outgoing shipments, ensuring accuracy in documentation and labeling.
Customer Service Representative
Panda Express
02.2018 - 04.2018
- Managed front-of-house operations, greeted guests, and maintained dining and prep areas.
- Delivered accurate orders quickly, contributing to efficient customer service.
- Trained new team members on company policies and customer service best practices.
- Maintained cleanliness and organization of service areas to ensure a welcoming environment.
Valet
Delaware Park Casino
01.2018 - 04.2018
- Parked and retrieved vehicles safely, ensuring positive guest experiences.
- Maintained accountability for vehicle security and customer service under pressure.
- Managed vehicle retrieval and parking operations, ensuring timely service for guests.
- Trained new staff on efficient valet procedures and customer service best practices.
Warehouse Associate
Amazon
06.2017 - 04.2018
- Processed and packaged 300+ orders daily while maintaining inventory accuracy.
- Ensured compliance with warehouse safety and cleanliness standards.
- Trained new associates on warehouse operations, enhancing team performance and productivity.
- Implemented safety procedures, reducing workplace accidents and promoting a safe environment.
Bank Teller
Federal Credit Union
09.2016 - 05.2017
- Processed daily financial transactions with accuracy, balancing cash drawers up to $10,000.
- Opened accounts and advised customers on banking products, strengthening client relationships.
- Processed financial transactions accurately and efficiently, ensuring compliance with credit union policies.
- Assisted members with account inquiries, providing exceptional customer service to enhance member satisfaction.
Teacher Assistant
Rose of Sharon Daycare
06.2015 - 08.2016
- Assisted in classroom management, reinforced learning materials, and supervised student activities.
- Supported classroom management and organization, fostering a positive learning environment.
- Assisted in developing and implementing educational activities tailored to children's needs.
- Monitored student progress, providing feedback to teachers for personalized learning strategies.
- Assisted in the development of individualized education plans (IEPs) for students with special needs.
- Trained new staff on classroom procedures and effective interaction techniques with children.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
Education
High School - Business
Appoquinimink High School
Middletown, DE05-2017
High School - Science
Panther Creek High School
Cary, NC06.2014
High School -
Appoquinimink High School
Middletown, DE05.2013
Skills
- Customer & Client Relations
- Warehouse Logistics
- Microsoft Office Suite
- Social Media Engagement
- Leadership & Training
- Cash Handling & POS Systems
- Adaptable & Fast Learner
- DAW Proficiency (Recording/Engineering)
- Time management
- Front-end performance optimization
- Exceeding customer expectations
- Computer proficiency and Microsoft office
- Strong communication and interpersonal skills
- Creative thinking
- Attention to detail
- GitHub usage
Timeline
Front-End Associate
Costco Wholesale
05.2021 - 02.2024
Warehouse Associate
Echo Data
07.2019 - 01.2020
Customer Service Representative
Wawa
02.2019 - 01.2021
Customer Service Representative
Panda Express
02.2018 - 04.2018
Valet
Delaware Park Casino
01.2018 - 04.2018
Warehouse Associate
Amazon
06.2017 - 04.2018
Bank Teller
Federal Credit Union
09.2016 - 05.2017
Teacher Assistant
Rose of Sharon Daycare
06.2015 - 08.2016
High School - Business
Appoquinimink High School
High School - Science
Panther Creek High School
High School -
Appoquinimink High School
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