Jeremiah Schexnayder
Phoenix,AZ
Summary
Disciplined team leader with 7 years of military experience and 5 years in customer service. Proven ability to lead under pressure, work effectively in team environments, and uphold high standards of professionalism and integrity.
Overview
8
8
years of professional experience
Work History
Infantry Squad Leader
Arizona National Guard
01.2018 - Current
- Led security operations at multiple access control points, maintaining a safe environment for 800+ authorized personnel.
- Collaborated with U.S. and allied security forces to facilitate controlled vehicle access and uninterrupted logistical operations.
- Acts as the primary instructor for military tactics and leadership development in a large group, responsible for training, mentoring, and evaluating personnel to ensure mission readiness.
Representative
Vitalchek
01.2024 - Current
- Serves as a liaison between the Arizona Department of Health Services and VitalChek for over 50+ personnel, ensuring accurate communication, compliance, and efficient resolution of vital records inquiries.
- Resolved escalated public service issues through effective communication while ensuring compliance with Arizona vital records laws and policies.
- Advises Arizona Department of Health Services personnel on birth and death record eligibility in accordance with Arizona Administrative Code and state statutes.
- Arizona Department of Health Services Contractor
Customer Service Representative
Arizona Department of Health Services
01.2022 - 01.2024
- Provided in-person customer service to an average of 75+ individuals daily in a high-volume lobby environment, addressing inquiries related to birth and death records.
- Served as the primary trainer for newly hired customer service representatives, instructing staff on birth and death certificate procedures, policies, and compliance requirements.
- Resolved customer concerns and complex service issues through effective communication, problem-solving, and thorough knowledge of Arizona Department of Health Services policies and procedures.
- Bureau of Vital Records
Education
Highschool -
Betty H Fairfax
Laveen05-2018
Skills
- Interpersonal communication skills
- Conflict resolution training
- Team management
- Active listening
- Problem-solving
- Operational security
- Firearms handling
- Role flexibility
CONTACT
- Home #
- (602)248-0928
- (Primary) Phone #
- (480)410-5032
- Email: schexnjeremiah@gmail.com
Languages
English
Native or Bilingual
Timeline
Representative
Vitalchek
01.2024 - Current
Customer Service Representative
Arizona Department of Health Services
01.2022 - 01.2024
Infantry Squad Leader
Arizona National Guard
01.2018 - Current
Highschool -
Betty H Fairfax