Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jeremie Bokata

Springfield,IL

Summary

Friendly and empathetic, with excellent communication skills, I am dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Personal Relationship Banker

Hickory Point Bank
01.2025 - Current
  • Assisted clients in securing loans or lines of credit by guiding them through the application process.
  • Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in a competitive banking environment.
  • Improved client satisfaction by providing personalized financial solutions and advice.
  • Supported small businesses by helping them navigate various banking products and services tailored to their specific needs.
  • Assisted customers with completing required forms for opening and closing bank accounts.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • open certificate deposit accounts & close
  • Managed a portfolio of high-value clients, ensuring their banking needs were met efficiently and effectively.

Sales Intern

Sunrun
10.2024 - 02.2025
  • Managed customer expectations and helped navigate sales processes.
  • Supported client acquisition strategies with pipeline management and lead qualification.
  • Addressed customer queries and complaints with prompt and professional responses.
  • Balanced multiple responsibilities simultaneously while maintaining focus on achieving desired outcomes within set timeframes.

Student Assistant

Student Work study at Western Illinois University
01.2023 - 05.2024
  • Helped other students achieve their academic goals and
  • Provided exceptional customer service to students, faculty, and staff by addressing inquiries promptly and accurately.
  • Improved resource accessibility by maintaining an organized library system for student use.
  • Worked effectively in fast-paced environments.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.

Ground Crew Worker

C-U Tree Company Company
05.2023 - 12.2023
  • Coordinate and schedule meetings and conferences with internal and external stakeholders.
  • Prepare and distribute meeting agendas, minutes, and other relevant materials.
  • Handle confidential information and documents with discretion and maintain their proper organization.
  • Have improved safety standards through regular equipment inspections and maintenance procedures.

Sales Associate

Uhaul l Inc.
01.2022 - 12.2022
  • Managed calendars, scheduled appointments, and arranged meetings and conferences
  • Prepared and distributed reports, presentations, and other materials
  • Handled confidential documents and maintained their proper organization
  • Coordinated travel arrangements and accommodations for executives and guests
  • Built relationships with customers to encourage repeat business.

Education

MBA - Business Analytics

University of Illinois At Springfield
Springfield, IL
05-2027

Bachelor Degree - Marketing & Minor in French

Western Illinois University
05-2024

Skills

  • Strong organizational and time management skills
  • Exceptional communication and interpersonal skills
  • fluent in French & English
  • Excellent Communication
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Problem-Solving
  • Verbal Communication
  • Leadership qualities
  • Strong organization
  • Administrative tasks
  • Data organization
  • Relationship building and management

Accomplishments

    Four year Varsity Track & Field athlete at Western Illinois University 2020-2024

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Personal Relationship Banker

Hickory Point Bank
01.2025 - Current

Sales Intern

Sunrun
10.2024 - 02.2025

Ground Crew Worker

C-U Tree Company Company
05.2023 - 12.2023

Student Assistant

Student Work study at Western Illinois University
01.2023 - 05.2024

Sales Associate

Uhaul l Inc.
01.2022 - 12.2022

Bachelor Degree - Marketing & Minor in French

Western Illinois University

MBA - Business Analytics

University of Illinois At Springfield

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Jeremie Bokata