Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremie Elkins

Sacramento,CA

Summary

Dynamic Loan Processor with a proven track record at Golden 1 Credit Union, excelling in regulatory compliance and customer service. Enhanced loan processing efficiency through effective teamwork and document review, achieving high customer satisfaction. Skilled in data entry and application process management, fostering a collaborative environment that drives results.

Experienced with assessing and processing loan applications efficiently. Utilizes attention to detail and organizational skills to ensure compliance and accuracy. Knowledge of regulatory standards and effective communication ensures smooth collaboration with clients and team members.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Loan Processor

Golden 1 Credit Union
09.2020 - 10.2023
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Set up and completed loan submission packages.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
  • Improved loan processing efficiency by streamlining documentation and communication procedures.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.

Manager

California Check Cashing Stores
10.2013 - 09.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.

Education

High School Diploma -

Natomas Highschool
Sacramento Ca
06-2007

Skills

  • Data entry
  • Teamwork and collaboration
  • Information verification
  • Regulatory compliance
  • Document review
  • Loan disclosures
  • File management
  • Loan servicing
  • Deadline management
  • Employment verification
  • Credit analysis
  • Customer service
  • Application process management
  • Credit and collections
  • Application review
  • Policy adherence

Timeline

Loan Processor

Golden 1 Credit Union
09.2020 - 10.2023

Manager

California Check Cashing Stores
10.2013 - 09.2020

High School Diploma -

Natomas Highschool

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