Jeremie Fisher
Wauseon,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Logistics and Transportation
North Star BlueScope Steel LLC
Delta, OH
04.2022 - Current
- Facilitated communication between transportation companies and customers to efficiently handle shipping of their coils. We have an on-time delivery percent of 80% or better
- Negotiate freight rates in alignment with specifications and needs from our customers, this would also save anywhere from 5-7% back into a freight gain for the company. Also negotiated a rebate contract with the rail road so that when we exceeded our rail car orders, they sent us a rebate check for going over are target that was built in the contract
- Worked closely with our shipping team to keep them notified of sales department orders and shipping opportunities. This allowed quicker time for shipping to get trucks or rail cars. Customers know and expect that prepaid freight is shipped faster than anyone with competitive rates
- Built relationships with the railroad and trucking companies to improve our shipping performance. A 200% improvement on getting rail cars to the mill to ship coils. Trucks want to ship at North Star as we have a 20–30-minute scale in and scale out time.
Outside Processing
North Star BlueScope Steel LLC
Delta, OH
04.2013 - Current
- Project manager in charge of starting up our single line invoice project. The goal was to have up and running in 2017. We were successfully up and running in 2017 with a goal to achieve 10k tons per month by 2018. We have achieved our yearly goal totals every year
- We currently today do 30K tons per month of single line invoice. We outside process Pickle and Oil, Slitting, and Galvanized/Galvanneal. Accurately keep track of all inventories once it is shipped to processors, daily reports of inventory from processors, customers and track on time delivery to customer and achieve 80% or better
- Built and established strong partnerships with teams, suppliers, and customers. This allows us to be competitive in the market and make money on every ton we do single line invoice. We started out with only doing outside processing with 5-6 customers. Today we now doing business with 20-25 in a month
- Coordinate orders with processors and make sure that monthly target volumes are hit. Also track quality and provide claims rate back to processors if rate exceeds 1%
- I negotiated a contract to have a third-party website to do all the EDI transactions with the processors and the mill. The main focus for this vendor was to keep track of the inventory that is at the mill and at the processors. We started with only two processors but today we now have 5 processors that we can use to process our coils
Account Manager
North Star BlueScope Steel LLC
Delta, OH
04.2021 - Current
- Developed and maintained relationship with largest account to ensure customer satisfaction, managed 40% of the over all mill capacity
- Handled this account as Inside Sales rep and now have over 21 years with this customer
- Analyzed customer data and identified opportunities for the mill to run more efficient, this would result in a cost savings of 250K to 1 million back to company
- Developed successful customer relationships and quickly resolved any issues or questions that came up. We are rated number one steel mill in the industry when it comes to service, delivery and quality.
Inside Sales Manager
North Star BlueScope Steel LLC
Delta, OH
04.2012 - 11.2019
- Managed a team of 4 inside sales representatives, providing guidance, coaching and training
- Analyzed customer data to identify potential opportunities for improvement with customer's orders for better mill efficiency, focused on gross margin, on time delivery % and order mix to the mill
- Conducted monthly one-on-one meetings with each inside sales representative to review performance and set individual goals
- Responsible for managing sales bookings to keep track of all sales orders and make sure the mill was not over or under booked. Worked with Inside/Outside team and VP of sales to accurately report orders
Inside Sales Representative
North Star BlueScope Steel
Delta, Ohio
04.2002 - 11.2012
- Provided customers with product information, pricing and availability, we strived to be number one in customer service
- Expedited customer orders for quick delivery and to promote satisfaction
- Maintained detailed records of customer interactions, orders and account status updates
- Worked in conjunction with outside sales representative to maintain and grow product sales, would visit customers to talk about product mix and better ways to service the customer
- Collaborated with other departments to ensure successful implementation of sales initiatives. Worked with our quality, IT, finance and shipping departments to ensure satisfaction from the customer and timely response.
Education
MBA - Business Management
Bluffton University
Bluffton, OH05-2014
Bachelor of Arts - Business Management
Defiance College
Defiance, OH12-2001
Skills
- Customer Service
- Account Management
- Sales Analysis
- Client Relationship Management
- Project Management
- Contract Negotiation
- Inventory Control
- Strategic Planning
References
References available upon request.
Timeline
Logistics and Transportation
North Star BlueScope Steel LLC
04.2022 - Current
Account Manager
North Star BlueScope Steel LLC
04.2021 - Current
Outside Processing
North Star BlueScope Steel LLC
04.2013 - Current
Inside Sales Manager
North Star BlueScope Steel LLC
04.2012 - 11.2019
Inside Sales Representative
North Star BlueScope Steel
04.2002 - 11.2012
MBA - Business Management
Bluffton University
Bachelor of Arts - Business Management
Defiance College
Similar Profiles
Robert KearneyRobert Kearney
Senior Electrical Technician at North Star BlueScope Steel LLCSenior Electrical Technician at North Star BlueScope Steel LLC
Ronald SwartzRonald Swartz
Senior Maintenance Technician at North Star BlueScope Steel LLCSenior Maintenance Technician at North Star BlueScope Steel LLC
Jamie TrzcinskiJamie Trzcinski
Inside Sales Representative at North Star BlueScope SteelInside Sales Representative at North Star BlueScope Steel