Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
JEREMIE WHITLEY
Summerville,SC
Work Preference
Summary
Detail-oriented Quality Assurance Analyst with strong test planning and quality management skills. Proven track record in improving product functionality and streamlining QA processes.
Detail-oriented Quality Assurance Associate with proven skills in quality inspections, process improvement, and effective documentation. Committed to enhancing operational efficiency and ensuring compliance with product standards.
Overview
15
15
years of professional experience
Education
No Degree -
Johnson County High/Middle School
Wrightsville, GAWork History
Overnight Stocker
Walmart
04.2011 - 03.2012
- Organized and stocked merchandise to ensure optimal product availability on sales floor.
- Collaborated with team members to maintain efficient inventory management processes.
- Monitored stock levels and reported discrepancies to support accurate replenishment efforts.
- Trained new associates on stocking procedures and safety protocols, enhancing team efficiency.
- Utilized handheld devices for inventory tracking, ensuring real-time data accuracy and accessibility.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
Inventory Control Specialist
Walmart
03.2012 - 01.2014
- Monitored inventory levels to ensure product availability and minimize stock discrepancies.
- Executed daily cycle counts to maintain accurate inventory records and enhance operational efficiency.
- Assisted in developing inventory control processes that improved accuracy and reduced shrinkage rates.
- Utilized Walmart's inventory management systems for tracking stock movements and generating reports.
- Trained new staff on inventory procedures, fostering a culture of accuracy and compliance within the team.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
Overnight Support Manager
Walmart
01.2014 - 01.2016
- Supervised overnight operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members on safety protocols and operational procedures.
- Coordinated inventory management processes to enhance stock availability and reduce discrepancies.
- Implemented process improvements to streamline workflow, increasing overall efficiency during overnight shifts.
- Collaborated with management on strategic planning for staffing needs and resource allocation overnight.
- Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
- Trained new employees on company policies, procedures, and job duties to facilitate their successful integration into the team.
- Conducted regular staff meetings to keep team members updated on company news, policy changes, and upcoming events while soliciting their input for continuous improvement efforts.
- Oversaw internal support processes, compiling reports to track overnight worker efficiency.
CAP Team 2 Supervisor
Walmart
02.2017 - 03.2019
- Supervised daily operations of CAP Team, ensuring efficient workflow and adherence to safety standards.
- Trained team members on inventory management systems, enhancing productivity and accuracy in stock handling.
- Implemented process improvements that streamlined merchandise handling, reducing operational delays.
- Led team meetings to communicate targets and promote a collaborative work environment among staff.
- Monitored inventory levels, coordinating with management to optimize stock replenishment strategies.
- Developed training materials for new hires, fostering knowledge retention and promoting best practices within the team.
- Analyzed performance metrics to identify areas for improvement, driving strategic initiatives for operational efficiency.
- Facilitated conflict resolution among team members, maintaining positive morale and effective teamwork in high-pressure situations.
- Staged loading and unloading area for truck deliveries.
CAP 1 Supervisor
Walmart
03.2019 - 01.2020
- Supervised daily operations, ensuring compliance with company policies and safety regulations.
- Coordinated inventory management, optimizing stock levels and reducing discrepancies.
- Led team meetings to communicate goals, address challenges, and celebrate achievements.
- Fostered a positive work environment by promoting teamwork and employee engagement initiatives.
- Maintained open lines of communication with upper management, providing regular updates on team progress towards goals attainment.
- Supported other departments during peak periods or staffing shortages by reallocating resources as needed.
- Monitored sales floor activity, identifying opportunities for improvement and taking corrective action when necessary.
- Provided clear communication to management regarding product levels and other needs.
Project Realty Team Lead
Walmart
02.2020 - 07.2022
- Coordinated cross-functional communication between departments to enhance workflow integration.
- Monitored compliance with safety regulations, maintaining a secure work environment for all associates.
- Coached team members in techniques necessary to complete job tasks.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Assisted in recruitment to build team of top performers.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
Uber Eats Driver/DoorDash Driver
Uber/Door-Dash
01.2021 - Current
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated city streets using GPS technology to optimize delivery routes.
- Communicated effectively with customers regarding order status and any potential delays.
- Managed multiple deliveries simultaneously while maintaining high service standards.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
Quality Assurance Associate
Sam's Club/Walmart Distribution Center
11.2023 - Current
- Conducted quality inspections to ensure compliance with product standards and specifications.
- Developed and implemented testing protocols to enhance defect detection processes.
- Collaborated with team members to troubleshoot quality issues and improve workflow efficiency.
- Documented inspection results and reported findings to management for corrective action planning.
- Analyzed data trends to identify areas for process improvement within distribution operations.
- Assessed quality of finished products with careful inspections.
- Communicated quality issues with [Product or Service] promptly.
Skills
- Quality assurance
- Quality assurance controls
- Collaboration and communication
- Test planning
- Improvement recommendations
- Quality management
- QA planning
- Documentation and materials
- QA reporting
- Decision-making
- Team collaboration
- Customer service
- Workload management
Timeline
Quality Assurance Associate
Sam's Club/Walmart Distribution Center
11.2023 - Current
Uber Eats Driver/DoorDash Driver
Uber/Door-Dash
01.2021 - Current
Project Realty Team Lead
Walmart
02.2020 - 07.2022
CAP 1 Supervisor
Walmart
03.2019 - 01.2020
CAP Team 2 Supervisor
Walmart
02.2017 - 03.2019
Overnight Support Manager
Walmart
01.2014 - 01.2016
Inventory Control Specialist
Walmart
03.2012 - 01.2014
Overnight Stocker
Walmart
04.2011 - 03.2012
No Degree -
Johnson County High/Middle School