Jeremy Acosta
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Demonstrate teamwork skills and ability to quickly adapt to new environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Youth Baseball Coach
Wow Factor North East
Paramus, NJ
11.2025 - Current
- Give players private lessons in baseball
- Improved overall team morale by fostering a positive, supportive atmosphere both on and off the field.
- Tailored individualized training plans according to specific needs of each athlete while also considering overall team objectives.
- Continually sought professional development opportunities to stay current on best practices in youth baseball coaching, ensuring the highest level of instruction for players.
- Organized efficient practices to maximize skill-building opportunities within limited time constraints.
- Developed strong communication skills with players, parents, and fellow coaches for a cohesive team environment.
- Established clear expectations for player conduct, promoting sportsmanship and respect among teammates.
Retail Sales Associate
GNC
Rockaway, NJ
09.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Postal Carrier
USPS
Warwick, NY
01.2023 - 03.2023
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Planned and cased mail in sequence of delivery for designated route.
Security Officer
P&G's Restaurant and Bar
New Paltz, NY
05.2022 - 03.2023
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Education
No Degree -
SUNY College At New Paltz
No Degree - Physical Therapy
Montclair State University
2027
Associate of Science - Exercise Science
Hudson Valley Community College
12-2024
High School Diploma -
Saint Joseph Regional High School
05-2021
Skills
Strength training
Motivational skills
Physical conditioning
Role modeling
Agility training
Positive reinforcement
Hitting techniques
Pitching mechanics
Visitor tracking
Access control
General security
Report writing
Incident reporting
Personal Information
Certifications
03-2026
Certification
Security Guard Training Certificate
Timeline
Youth Baseball Coach
Wow Factor North East
11.2025 - Current
Retail Sales Associate
GNC
09.2025 - Current
Postal Carrier
USPS
01.2023 - 03.2023
Security Officer
P&G's Restaurant and Bar
05.2022 - 03.2023
No Degree -
SUNY College At New Paltz
No Degree - Physical Therapy
Montclair State University
Associate of Science - Exercise Science
Hudson Valley Community College
High School Diploma -
Saint Joseph Regional High School