Jeremy Atkins
Visalia,CA
Summary
Dynamic professional with a strong work ethic and proven sales strategies, excelling as a Lively Specialist at Best Buy. Enhanced customer satisfaction and drove team collaboration through effective issue resolution and optimized inventory management. Consistently exceeded service goals while demonstrating adaptability and commitment to exceptional customer relationship management.
Overview
7
7
years of professional experience
Work History
Lively Specialist
Best Buy
Visalia, California
04.2025 - Current
- Guided customers in product selection and inquiries to enhance satisfaction.
- Collaborated with team members to improve overall customer service experience.
- Delivered product knowledge to assist customers in making informed purchasing decisions.
- Engaged customers by resolving issues quickly and accurately during transactions.
- Directed customers to preferred products, optimizing inventory management and item availability records.
- Exceeded service goals by applying best practices in sales and customer service management.
Account Care Expert
Account Care Expert
Kingsburg, United States
11.2022 - 04.2025
- Managed customer home internet and cell phone accounts to maintain optimal status.
- Promoted high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Addressed feature and billing changes impacting customer accounts.
- Collected on overdue accounts to improve revenue flow.
- Contributed innovative ideas to enhance team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and address product-related issues.
- Completed daily tasks accurately and efficiently.
- Identified customer needs promptly to provide effective solutions.
Assistant Manager
Applebee's Bar & Grill
Visalia, United States
03.2018 - 11.2021
- Managed employees across front and back of house to ensure seamless operations.
- Oversaw labor management and scheduling to optimize staffing efficiency.
- Executed weekly inventory ordering for restaurant supplies.
- Welcomed guests warmly to create memorable dining experiences.
- Maintained cleanliness and organization throughout all service stations.
- Assisted in daily operational management and staff scheduling tasks.
- Trained and mentored new team members on established service standards.
- Ensured consistent compliance with health and safety regulations.
Skills
- Work ethic
- Team collaboration
- Time management
- Adaptability
- Sales strategy
- Customer relationship management
Timeline
Lively Specialist
Best Buy
04.2025 - Current
Account Care Expert
Account Care Expert
11.2022 - 04.2025
Assistant Manager
Applebee's Bar & Grill
03.2018 - 11.2021
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