Jeremy Bagley
Baltimore,MD
Summary
Experienced professional with a strong background in audio-visual technology and equipment management, seeking to leverage hands-on skills in AV production and technical support to transition into a full-time AV Technician role. Adept at operating and troubleshooting sound systems, amplifiers, and stage lighting, with excellent attention to detail and problem-solving abilities honed through years of experience in a dynamic, fast-paced environment.
Overview
12
12
years of professional experience
1
1
Certification
Skills
- AV Equipment Operation
- Stage Lighting and Sound Engineering
- Audio Mixing and Equalization
- Switchboards and AV Production
- Music Production and Sound Design
- Problem-Solving
- Troubleshooting AV Issues
- Strong Team Collaboration
- Event Setup & AV System Configuration
- Microsoft Office Suite
- Proficient with PC and MAC OS
- Network configuration
- Video Conferencing
- Safety control
- Remote Support
Work History
Audio-Visual Technician (Volunteer)
Kingdom Hall of Jehovah’s Witnesses
Baltimore, MD
05.2017 - Current
- Provide AV support for various religious services, conventions, and presentations.
- Manage and operate AV equipment for live events and meetings, ensuring smooth operation of sound systems, amplifiers, and lighting.
- Handle Behringer, Denon, Marshall, and Fender amplifiers for various audio setups, adjusting sound quality and balance as required.
- Operate stage lighting systems to enhance event presentation and ensure visibility and ambiance are optimal.
- Ensured all audiovisual components were connected properly to enable optimal performance at events or meetings.
- Placed microphones in specific locations to maximize audio quality.
- Use switchboards and equalizers to monitor and adjust audio output during events, ensuring professional-quality sound delivery.
- Assisted with post-event breakdown, inventory management, and equipment storage.
General Manager/Executive Chef
HMSHost BWI Airport
Baltimore, MD
03.2023 - 09.2024
- Managed the day-to-day operations across three of six casual dining establishments under HMSHost's ownership at BWI Airport, serving as pivotal revenue-generating hubs within the district.
- Developed innovative menus that balanced creativity with profitability, incorporating seasonal ingredients and culinary trends.
- Oversaw food service operations, ensuring compliance with nutritional standards and budget constraints.
- Developed menus that met the dietary needs of various populations, including children and adults.
- Implemented training programs for staff on food safety, nutrition, and customer service.
- Conducted regular evaluations of food service operations, making adjustments to improve efficiency and service quality.
- Led and motivated a team of 70 culinary professionals, providing training, coaching, and performance feedback.
- Recruited, trained, and developed management teams and staff, fostering a culture of excellence, teamwork, and guest satisfaction.
- Implemented effective cost-control measures to optimize expenses and maximize profitability across all locations.
- Collaborated with marketing teams to develop and execute promotional campaigns and initiatives to drive traffic and enhance brand visibility.
- Implemented sales strategies and promotions to drive revenue growth and meet financial targets.
- Maintained quality standards for food and beverage preparation, presentation, and service.
- Handled guest inquiries, complaints, and feedback in a professional and timely manner, ensuring guest satisfaction and loyalty.
- Prepared and analyzed financial reports, including sales, expenses, and profitability metrics, to identify areas for improvement and optimize performance.
- Ensured compliance with health, safety, and sanitation regulations, maintaining a clean and safe environment for guests and employees.
Research Chef/ Chief Baker
2Betties
Baltimore, Maryland
01.2018 - 01.2021
- Implemented quality assurance protocols, conducted mock recalls, and enhanced flavor profiles for all products and snack foods.
- Spearheaded the development of new flavors for the snack food company, leveraging creativity and market trends to captivate consumer interest.
- Assumed responsibility for product creation, ensuring adherence to quality standards and consistency throughout the manufacturing process.
- Demonstrated expertise in product knowledge, serving as a key resource for colleagues and clients.
- Conducted extensive research on flavors and enhancers to create distinctive and memorable snack offerings.
Executive Chef
Oregon Ridge Dinner Theatre
Hunt Valley, MD
12.2012 - 12.2019
- Managed all aspects of kitchen operations, including food preparation, cooking, plating, and presentation, ensuring high-quality dishes for theater patrons.
- Managed ingredient procurement and sourcing, ensuring timely ordering and quality selection.
- Executed food preparation, specializing in handling raw meats, vegetables, and crafting fresh desserts.
- Developed and refreshed menus on a bi-weekly basis, showcasing creativity and adaptability to culinary trends and seasonal ingredients.
Education
BS Culinary Nutrition w/Food Science -
Johnson & Wales University
01.2017
AS Culinary Arts -
Johnson & Wales University
01.2014
Languages
French
Professional
Spanish
Professional
Greek
Professional
Certification
- ServSafe Food Protection Manager Certification 2021
- Certified Dietary Manager/Certified Food Protection Professional Candidate
Timeline
General Manager/Executive Chef
HMSHost BWI Airport
03.2023 - 09.2024
Research Chef/ Chief Baker
2Betties
01.2018 - 01.2021
Audio-Visual Technician (Volunteer)
Kingdom Hall of Jehovah’s Witnesses
05.2017 - Current
Executive Chef
Oregon Ridge Dinner Theatre
12.2012 - 12.2019
BS Culinary Nutrition w/Food Science -
Johnson & Wales University
AS Culinary Arts -
Johnson & Wales University
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