Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Jeremy Baker

Plattsburgh,NY

Summary

Dynamic leader with proven expertise in operations management and team building honed at Dunkin' Donuts. Excelled in driving sales growth and profitability through strategic planning and effective leadership. Skilled in P&L management and fostering strong relationships, achieving high employee satisfaction and customer retention.

Overview

11
11
years of professional experience

Work History

General Manager

Dunkin' Donuts
02.2014 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

Regents Diploma -

Chazy Central Rural School
Chazy, NY

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Relationship building
  • Staff training
  • Inventory control
  • Goal setting
  • P&L management
  • Schedule management
  • Staff motivation
  • Labor cost controls
  • Customer retention
  • Staffing
  • Account management
  • Data review

Timeline

General Manager

Dunkin' Donuts
02.2014 - Current

Regents Diploma -

Chazy Central Rural School

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Jeremy Baker