Jeremy Banuelos

• Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
• Enhanced department efficiency with streamlined processes for evidence collection and documentation.
• Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
• Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Enhanced company reputation by providing exceptional customer service and support.
• Streamlined internal processes for improved efficiency, reducing overall costs for the organization.

Selected to participate in nation wide leadership program

Analyzed and processed extensive data to generate reports for ATM Operation prject

Created new hire mentor program

Mitigated risk management in accordance to Reg E and Visa guidelines

Coached new hires to meet high performance requirements

Investigated fraudulent activity

Executive protection for CEO Meg Whitman

Managed security during Board of Directors meetings

Authorize entry, exit of visitors, contractors in executive area

Resolved employee relation problems

• Improved community safety by conducting routine patrols and responding to emergency calls promptly.
• Enhanced public trust by providing professional and compassionate assistance during emergencies.
• Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
• Conducted thorough investigations that led to the successful prosecution of numerous offenders.